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875 posts

Ultimate Geek
+1 received by user: 103


Topic # 84808 8-Jun-2011 15:38 Send private message

I'm nearing the end of my first month with telecom broadband, on a dial-up limited plan. Just wondering if the dial-up speed restriction is applied immediately on reaching the data allowance or if it takes a while for it to activate? (on vodafone you seemed to have a lag between going over your limit and the cap being applied)

Thanks

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225 posts

Master Geek
+1 received by user: 6


  Reply # 478992 8-Jun-2011 15:41 Send private message

Last time that happened to me (2 months ago) it was within the hour :(

217 posts

Master Geek
+1 received by user: 7


  Reply # 478995 8-Jun-2011 15:55 Send private message

I have found they usually don't slow me down until the end of the day I exceed my limit. Sometimes it has taken a couple days.

If I know I'm going to go over I will set all my downloads going just before I hit the limit. The most I managed to go over before they slowed me was about 20GB.

1310 posts

Uber Geek
+1 received by user: 12


  Reply # 479002 8-Jun-2011 16:09 Send private message

Haven't been over my limit for a while but usually i don't notice it until the next day.


Baby Get Shaky!
1100 posts

Uber Geek
+1 received by user: 151

Subscriber

  Reply # 479059 8-Jun-2011 18:17 Send private message

Last time I exceeded my limit they never slowed me down, was still full speed for another week or so until my plan reset. That was a few months ago.

343 posts

Ultimate Geek
+1 received by user: 22


  Reply # 479113 8-Jun-2011 21:25 Send private message

Yeah mine has always been a bit hit and miss, sometimes the next day, sometimes a couple of days, sometimes a couple of days if i am nearing my rollover date.

May be to do with billing cycles or maybe all of the resets are done on every fourth day or maybe they don't do throttling on full moons or something




Usual disclaimer regarding my employer
http://twitter.com/joff_nz

162 posts

Master Geek
+1 received by user: 15


Reply # 479207 9-Jun-2011 09:42 Send private message

Went over my plan (20gb) yesterday and have been throttled back this morning.

Very disappointed to discover that it takes 24-48 hours for an data cap increase to take affect.

While it's been a while since I was on dial-up the throttled speed is unworkable for most web sites.

Started looking for another supplier but they all seem pretty much the same so will stick with the devil I know.

The customer service rep bore the brunt of my disappointment, I started to worry so called back to make sure he hadn't accidentally misplaced my request to increase my datacap.

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Uber Geek
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Trusted

  Reply # 479227 9-Jun-2011 10:33 Send private message

around midnight to wee hours of morning. go for gold!!!

other providers will brake you immediately but not telecom in my experience.



875 posts

Ultimate Geek
+1 received by user: 103


  Reply # 479236 9-Jun-2011 10:57 Send private message

Thanks, I'll see what happens.  I had the vodafone method all worked out, was one of the reasons for staying with them, the most I managed was about 20GB too Cool

162 posts

Master Geek
+1 received by user: 15


  Reply # 479257 9-Jun-2011 11:38 Send private message


This is current my speed being throttled.

Speed 

432 posts

Ultimate Geek
+1 received by user: 91

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Spark NZ

  Reply # 481508 15-Jun-2011 14:44 Send private message

It should be within 2.5hours. I.e. from the time the bytes flow through to your modem until the time the throttle is applied. However for some users it can take up to 24 hours.




My views are my own, and may not necessarily represent those of my employer.

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