Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



2389 posts

Uber Geek
+1 received by user: 58

Trusted

Topic # 87639 3-Aug-2011 10:36 Send private message

Hi All,

I bought the mobile broadband 2GB pack on prepay and want to cancel it for next month. I can't find out how to do this. does anyone know?

Cheers




Current Devices: HTC One
Old Devices: SGS I9000, HTC Sensation, SGSII I9100, Asus Transformer, Samsung Galaxy S3

Consultant @ProvokeZoo

All comments are my own opinion, and not that of my employer unless explicitly stated.

Create new topic
77 posts

Master Geek

Trusted

  Reply # 501232 3-Aug-2011 10:50 Send private message

Hi Lokhor,

Just give our prepaid helpdesk a call on *333 from your mobile or 0800 32 32 32 from any other NZ phone.

Thanks,

Joe



2389 posts

Uber Geek
+1 received by user: 58

Trusted

  Reply # 501237 3-Aug-2011 10:58 Send private message

Damn, I was hoping there would be a way to do it through the interface or text :(




Current Devices: HTC One
Old Devices: SGS I9000, HTC Sensation, SGSII I9100, Asus Transformer, Samsung Galaxy S3

Consultant @ProvokeZoo

All comments are my own opinion, and not that of my employer unless explicitly stated.

178 posts

Master Geek
+1 received by user: 5


  Reply # 502199 4-Aug-2011 23:23 Send private message

Yes, you can manage your Prepaid Extras on device using TWorld/Your Telecom or login online at telecom.co.nz/ytmobile



2389 posts

Uber Geek
+1 received by user: 58

Trusted

  Reply # 502231 5-Aug-2011 07:23 Send private message

I have tried that but there does not appear to be a button for unsubscribing from the 2GB pack, only the other packs have that option.




Current Devices: HTC One
Old Devices: SGS I9000, HTC Sensation, SGSII I9100, Asus Transformer, Samsung Galaxy S3

Consultant @ProvokeZoo

All comments are my own opinion, and not that of my employer unless explicitly stated.

1553 posts

Uber Geek
+1 received by user: 96

Subscriber

  Reply # 502390 5-Aug-2011 12:25 Send private message

I thought the prepaid data packs on Telecom were charged at 10c/mb until you hit the agreed amount, unlike 2 Degrees (and presumably Vodafone) where you pay the $$ up front.

Has this changed?

488 posts

Ultimate Geek
+1 received by user: 3

Trusted

  Reply # 502401 5-Aug-2011 12:45 Send private message

@graemeh - yes this has changed, you pay up front now.

@lokhor - best to ring 123 or *333

29 posts

Geek


  Reply # 502431 5-Aug-2011 13:42 Send private message

Are you talking about the 2GB Bonus data you get when you purchase it or the standard 2GB plan?  Connect via 3G using the T-Stick and go here www.telecom.co.nz/mbbmeter.  to see your plan detail.

if it's the Bonus data, this will just expire after 60 days or when you use all the 2GB, it won't renew.  You can then selected the next plan you want, 500MB or 2GB under 'Extras'

1553 posts

Uber Geek
+1 received by user: 96

Subscriber

  Reply # 502438 5-Aug-2011 14:13 Send private message

akia: @graemeh - yes this has changed, you pay up front now.


That's a shame, that was one of the best features for those that only needed it occasionally. :(

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

How good is your general Science Knowledge?
Created by Aredwood, last reply by joker97 on 31-Oct-2014 23:44 (39 replies)
Pages... 2 3


Government Limos
Created by networkn, last reply by Bung on 31-Oct-2014 12:39 (94 replies)
Pages... 5 6 7


Snap refuses to replace faulty gear
Created by Brendan, last reply by MadEngineer on 28-Oct-2014 19:07 (92 replies)
Pages... 5 6 7


Sky will be 'upgrading software' of My Sky to connect to internet. What does that mean?
Created by Geektastic, last reply by NonprayingMantis on 31-Oct-2014 23:55 (27 replies)
Pages... 2


Shutup and take my money (via NFC on my mobile phone)
Created by sxz, last reply by sonyxperiageek on 31-Oct-2014 22:34 (24 replies)
Pages... 2


Uber: a cheaper taxi ride?
Created by kingdragonfly, last reply by livisun on 31-Oct-2014 14:47 (34 replies)
Pages... 2 3


OneDrive code giveaway - go!
Created by freitasm, last reply by pgsheng on 1-Nov-2014 01:50 (33 replies)
Pages... 2 3


DDos Protection from ISP
Created by charsleysa, last reply by freitasm on 31-Oct-2014 12:11 (46 replies)
Pages... 2 3 4



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.