Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



2308 posts

Uber Geek
+1 received by user: 48

Trusted

Topic # 87639 3-Aug-2011 10:36 Send private message

Hi All,

I bought the mobile broadband 2GB pack on prepay and want to cancel it for next month. I can't find out how to do this. does anyone know?

Cheers




Current Devices: HTC One
Old Devices: SGS I9000, HTC Sensation, SGSII I9100, Asus Transformer, Samsung Galaxy S3

Consultant @ProvokeZoo

All comments are my own opinion, and not that of my employer unless explicitly stated.

Create new topic
77 posts

Master Geek

Trusted

  Reply # 501232 3-Aug-2011 10:50 Send private message

Hi Lokhor,

Just give our prepaid helpdesk a call on *333 from your mobile or 0800 32 32 32 from any other NZ phone.

Thanks,

Joe



2308 posts

Uber Geek
+1 received by user: 48

Trusted

  Reply # 501237 3-Aug-2011 10:58 Send private message

Damn, I was hoping there would be a way to do it through the interface or text :(




Current Devices: HTC One
Old Devices: SGS I9000, HTC Sensation, SGSII I9100, Asus Transformer, Samsung Galaxy S3

Consultant @ProvokeZoo

All comments are my own opinion, and not that of my employer unless explicitly stated.

156 posts

Master Geek
+1 received by user: 3


  Reply # 502199 4-Aug-2011 23:23 Send private message

Yes, you can manage your Prepaid Extras on device using TWorld/Your Telecom or login online at telecom.co.nz/ytmobile



2308 posts

Uber Geek
+1 received by user: 48

Trusted

  Reply # 502231 5-Aug-2011 07:23 Send private message

I have tried that but there does not appear to be a button for unsubscribing from the 2GB pack, only the other packs have that option.




Current Devices: HTC One
Old Devices: SGS I9000, HTC Sensation, SGSII I9100, Asus Transformer, Samsung Galaxy S3

Consultant @ProvokeZoo

All comments are my own opinion, and not that of my employer unless explicitly stated.

1315 posts

Uber Geek
+1 received by user: 38

Subscriber

  Reply # 502390 5-Aug-2011 12:25 Send private message

I thought the prepaid data packs on Telecom were charged at 10c/mb until you hit the agreed amount, unlike 2 Degrees (and presumably Vodafone) where you pay the $$ up front.

Has this changed?

488 posts

Ultimate Geek
+1 received by user: 3

Trusted

  Reply # 502401 5-Aug-2011 12:45 Send private message

@graemeh - yes this has changed, you pay up front now.

@lokhor - best to ring 123 or *333

29 posts

Geek


  Reply # 502431 5-Aug-2011 13:42 Send private message

Are you talking about the 2GB Bonus data you get when you purchase it or the standard 2GB plan?  Connect via 3G using the T-Stick and go here www.telecom.co.nz/mbbmeter.  to see your plan detail.

if it's the Bonus data, this will just expire after 60 days or when you use all the 2GB, it won't renew.  You can then selected the next plan you want, 500MB or 2GB under 'Extras'

1315 posts

Uber Geek
+1 received by user: 38

Subscriber

  Reply # 502438 5-Aug-2011 14:13 Send private message

akia: @graemeh - yes this has changed, you pay up front now.


That's a shame, that was one of the best features for those that only needed it occasionally. :(

Create new topic








Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when new jobs are posted to our jobs board:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Forms of government for New Zealand
Created by charsleysa, last reply by sir1963 on 19-Apr-2014 20:52 (108 replies)
Pages... 6 7 8


MH370 - Call for Search & Rescue Help
Created by DS248, last reply by Sideface on 17-Apr-2014 17:28 (735 replies)
Pages... 47 48 49


galaxy s4 now on 4.4.2
Created by nzrock, last reply by Yabanize on 19-Apr-2014 21:59 (56 replies)
Pages... 2 3 4


Naked Broadband, who's made the switch.
Created by Presso, last reply by Dratsab on 19-Apr-2014 23:57 (17 replies)
Pages... 2


why does the tax payer have to pay for the prince and princess' 6 star holiday?
Created by joker97, last reply by Geektastic on 17-Apr-2014 15:49 (67 replies)
Pages... 3 4 5


Paywave unauthorised transaction
Created by Ford, last reply by NonprayingMantis on 19-Apr-2014 22:06 (15 replies)

Whats the best wife friendly media centre?
Created by amorpeth, last reply by jonolynn on 19-Apr-2014 20:20 (14 replies)

Snap suffering Trans-Tasman congestion 18/04?
Created by Lias, last reply by NonprayingMantis on 19-Apr-2014 00:05 (26 replies)
Pages... 2



Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.