Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



394 posts

Ultimate Geek
+1 received by user: 5


Topic # 87849 8-Aug-2011 21:03 Send private message

Vasically been trying to enter the Flybuys giveaway text competition on TV at the moment, sending a text (5 so far) and none have gone through, yet I'm still getting billed by Telecom for them. My partner is doing the same thing on 2 degrees and is getting through (as evidenced by a response from the 4249 number that we send the message to.

Is anyone else having similar issues?
Yeah it's only a dollar I've lost out as it doesnt come off my text allowance but it's kinda not really the point.
I'm on a prepay plan after coming back from 2degrees a week ago due to the supposed better service XT offered, obviously in this case it's not lol.

Create new topic
488 posts

Ultimate Geek
+1 received by user: 3

Trusted

  Reply # 503653 9-Aug-2011 07:47 Send private message

Have you contacted the help desk 123 and logged a fault?



394 posts

Ultimate Geek
+1 received by user: 5


  Reply # 503713 9-Aug-2011 10:02 Send private message

Yea, I logged a fault this morning but the CSR said as I've been billed the text has left the network and therefore the problem is at their end for receiving not from the sending aspect.

Thought I would check in here to see if other people are having issues with it as well on XT.
Cheers

488 posts

Ultimate Geek
+1 received by user: 3

Trusted

  Reply # 503729 9-Aug-2011 10:23 Send private message

Can you flick me your fault number or PM me it?



394 posts

Ultimate Geek
+1 received by user: 5


  Reply # 503988 9-Aug-2011 17:40 Send private message

Thanks for that Akia, I didn't actually get fault number when logging it this morning, but I can pm my cell number if that helps. Im guessing it may be something to do with my number being a ported number ( I ported from xt to 2degrees, and then back again with the space of 5-6 weeks as 2 degrees was rubbish).
Cheers, LMD

488 posts

Ultimate Geek
+1 received by user: 3

Trusted

  Reply # 503993 9-Aug-2011 17:51 Send private message

Yes please

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

Why does Lightbox have a suicide wish?
Created by dafman, last reply by Wade on 4-Mar-2015 21:45 (109 replies)
Pages... 6 7 8


Galaxy s6 announcement and owners thread
Created by Shoes2468, last reply by jeffnz on 5-Mar-2015 18:33 (102 replies)
Pages... 5 6 7


Considering Snap - do you rate them?
Created by gsmithnz, last reply by deadlyllama on 5-Mar-2015 22:15 (38 replies)
Pages... 2 3


Whats your USB charging solution?
Created by macuser, last reply by Journeyman on 4-Mar-2015 17:52 (37 replies)
Pages... 2 3


Privacy concerns on returning faulty microSDXC
Created by dpw, last reply by andrewbnz on 3-Mar-2015 22:41 (34 replies)
Pages... 2 3


In New Zealand: external tuner which can get EPG?
Created by kingdragonfly, last reply by freitasm on 5-Mar-2015 18:51 (16 replies)
Pages... 2


HTC One M9 (2015) Announcement and Discussion
Created by Dingbatt, last reply by Dingbatt on 3-Mar-2015 22:25 (48 replies)
Pages... 2 3 4


Tracking broadband usage on unlimited plans...
Created by andrew027, last reply by Talkiet on 2-Mar-2015 15:10 (15 replies)


Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.