@ Bung ... the problems have been since late September and reported on the 6th October 2011. Before September there was not a disconnection problem. Since my earlier post, I have approached the 3 other Telecom Broadband users in my street of 20 houses, 2 others are experiencing the same problems as me, the other is in a newly built house with underground cable and he has not noticed being disconnected.
@Robjg ... I would now honestly say that I made that statement being over emotive about "being taken for a ride?"
I also now see how complex things can be via this thread. Thanks for enlightening me.