Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



201 posts

Master Geek
+1 received by user: 1

Trusted

Topic # 98741 5-Mar-2012 22:15 Send private message

Sony Ericsson Xperia Ray ST18a running Android 2.3.4 Originally on Telecom’s “Skinny”. (Bootloader is “locked”). Paid $30 network unlock fee to Skinny.

Installed Telecom “XT” SIM card. ‘Phone did not ask for unlock code. Setup apparently straight-forward, including able to download Telecom internet settings (APNs etc) automatically.

However Voicemail number (ie dial “1”) shows as +64204864236 which is Skinny’s number.  Attempted to edit number via  Settings> Call Settings>Voicemail settings  to Telecom’s +6483083210 result is error message “Call settings error Voicemail number change unsuccessful ...” and number remains as Skinny’s.

Swap to 2degrees SIM card, no problem, asked for unlock code, accepted. Voicemail number is correctly 2degrees with no intervention on my part.

Switch back to Telecom SIM card: Voicemail number back to Skinny’s! (Not even stuck at 2degrees number). Tried other experiments such as setting to Telecom Voicemail number without SIM card present, but on insertion of Telecom SIM card it switches Voicemail number back to Skinny.

I have talked to *123 and Telecom Willis Street Wellington Help desk as to whether it can be provisioned in some other way but no progress.

Anyone got any insights? Is it something to do with Skinny & XT being on the same platform?

Create new topic
2335 posts

Uber Geek
+1 received by user: 4

Trusted

  Reply # 590950 5-Mar-2012 22:45 Send private message

Not sure how to solve this (likely software?), but if you have the Voicemail viewer switched on, you are sent an SMS with a hyperlinked number that will dial straight into that message, so no need to dial 083210/122 or press and hold one.

http://telecom.custhelp.com/app/answers/detail/a_id/3251

nzbnw







488 posts

Ultimate Geek
+1 received by user: 3

Trusted

  Reply # 591014 6-Mar-2012 08:04 Send private message

Let me find out and we'll let you know.

Watchmaker Wizard
2405 posts

Uber Geek
+1 received by user: 57

Subscriber

  Reply # 591283 6-Mar-2012 14:44 Send private message

Try going into the Phone application and enter;

*004*083210#

I just use 083210 for their voicemail number, seems to work fine - that'll try to "brute force" the right number into the system (if that works on that model, it may not).

Presumably their "Skinny" SIM uses the same MCC/MNC as the regular XT network and the phone has cached it.

If that's the case, then a factory reset via the "Security" menu in settings may fix it as long as you do it with the XT SIM installed.






201 posts

Master Geek
+1 received by user: 1

Trusted

  Reply # 591373 6-Mar-2012 17:54 Send private message

stevenz: ...


Thank you for your suggestions.

*004*083210# produces an error message unfortunately: "Call forwarding  Connection problem or invalid MMI code" (I have also unsuccessfully tried *5005*86*83210# which has been mentioned elsewhere in connection w. iPhone Voicemail on XT.)

However even if they had worked the number would not be in international format for roaming o/s.

Factory reset w.  (or w.o.) XT SIM card installed does not change situation.



201 posts

Master Geek
+1 received by user: 1

Trusted

  Reply # 591376 6-Mar-2012 18:07 Send private message

nzbnw: ... Voicemail viewer ... nzbnw


Thanks for the suggestion but I am rather hoping for a smooth fix so the button behaves in a standard way as documented rather than a workaround (the "1" is convenient to get back to Voicemail box to review all messages even if using Voicemail Viewer.)

Watchmaker Wizard
2405 posts

Uber Geek
+1 received by user: 57

Subscriber

  Reply # 591695 7-Mar-2012 13:05 Send private message

Sounds like a reflash will be needed.




Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

American legal jurisdiction in New Zealand
Created by ajobbins, last reply by ajobbins on 20-Oct-2014 22:53 (22 replies)
Pages... 2


Another Trade Me competitor: SellShed
Created by freitasm, last reply by mattwnz on 20-Oct-2014 15:16 (22 replies)
Pages... 2


Why would Suresignal calls be worse quality than non-Suresignal calls from the same location?
Created by Geektastic, last reply by froob on 21-Oct-2014 08:21 (41 replies)
Pages... 2 3


Picture resizing on the forum
Created by Jase2985, last reply by freitasm on 18-Oct-2014 13:32 (13 replies)

Internet question...
Created by Geektastic, last reply by Geektastic on 17-Oct-2014 22:59 (40 replies)
Pages... 2 3


Why do people keep thinking National are doing a great job?
Created by sxz, last reply by Geektastic on 20-Oct-2014 23:05 (156 replies)
Pages... 9 10 11


Just bought a TiVo online. No wireless adaptor. Will a standard one work? Or do I need the TiVo one ?
Created by Limerick, last reply by graemeh on 20-Oct-2014 16:03 (11 replies)

Lollipop it is then. Android 5 announced with Nexus 6 and 9
Created by Dingbatt, last reply by kiwifidget on 21-Oct-2014 09:16 (57 replies)
Pages... 2 3 4



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.