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133 posts

Master Geek
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Topic # 108937 9-Sep-2012 17:23 Send private message

As the title says, is there anyway to do this? I have just switched from 2degrees 3 days ago and I am already sick of it. If you've got a text/call/data pack there really isn't any need to be told this every single time you make a call.



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10649 posts

Uber Geek
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  Reply # 683505 9-Sep-2012 18:38 Send private message

Oh yes please, I am using up the mins on my smartphone and it gets real old real quick.




Richard rich.ms

570 posts

Ultimate Geek
+1 received by user: 37


  Reply # 683575 9-Sep-2012 20:57

I could tell you the solution but it will cost you $5

450 posts

Ultimate Geek
+1 received by user: 25


  Reply # 683701 10-Sep-2012 09:27 Send private message

1eStar: I could tell you the solution but it will cost you $5


Actually the minimum topup is $10.

I would appreciate seeing this message removed myself, Credit during the month is not required to use the package I am on and I'm sick of being bugged about it.

I would topup but it would be a waste of $10 as I am due to start work at a major competitor next week which has a phone and plan included.

49 posts

Geek


  Reply # 683952 10-Sep-2012 16:05 Send private message

I complained about this to Telecom while I was on the free package stuff, and they gave me a credit of $10 to stop the messages. :)



133 posts

Master Geek
+1 received by user: 6


  Reply # 687604 18-Sep-2012 10:48 Send private message

I just called them about it and he told me that while the message is playing, the phone you are calling will start ringing regardless, so it doesn't delay your call at all. It wouldn't be so bad if this was the case, but I just tested it and that doesn't seem to be correct.

And I didn't get any offer to have my phone topped up! Guessing I will just have to switch back to 2degrees, I really don't have the patience for this haha.

49 posts

Geek


  Reply # 688103 19-Sep-2012 11:23 Send private message

You are correct, the phone does not start to ring until the message stops.

374 posts

Ultimate Geek
+1 received by user: 27


  Reply # 689296 21-Sep-2012 11:03 Send private message

Was thinking yesterday how annoying this message is when you have free minutes!

hopefully it can be removed



133 posts

Master Geek
+1 received by user: 6


  Reply # 724998 30-Nov-2012 08:12 Send private message

It's gone! Thank you Telecom. You have no idea how happy you've made me.

30 posts

Geek
+1 received by user: 4


  Reply # 725223 30-Nov-2012 16:46 Send private message

I stopped getting the message after I put larger amount of credit on the phone. There must be a threshold where it kicks in if you go below it. I try & keep at least $100 on the phone to cover the occasional  international calls.

Awesome
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  Reply # 725247 30-Nov-2012 17:33 Send private message

Spiker: I stopped getting the message after I put larger amount of credit on the phone. There must be a threshold where it kicks in if you go below it. I try & keep at least $100 on the phone to cover the occasional  international calls.


I believe $10 was the trigger point. If your balance was => $10, your call proceeded as normal. > $5 but < $10 and you would get a 'Your prepaid account balance is less than $10 message. Under $5 and you got the 'under $5' message.




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