Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



2 posts

Wannabe Geek


Topic # 112127 27-Nov-2012 11:33 Send private message

As in the subject, I was in Canada for 6 months, was able to use my telecom Lumia 710 with Virgin Mobile while there. Just got home and stuck my telecom sim back in and she's a brick, no reception and in the network setup it tells me the phone is unable to locate any network settings. Has my sim been inactive too long? 

Filter this topic showing only the reply marked as answer Create new topic
Mmm, Pi
1798 posts

Uber Geek
+1 received by user: 525

Subscriber

  Reply # 723569 27-Nov-2012 12:23 Send private message

It's not a CDMA phone is it?

17257 posts

Uber Geek
+1 received by user: 1733

Trusted
Vodafone NZ

  Reply # 723576 27-Nov-2012 12:39 Send private message

Locked to 2G / GSM only?




1895 posts

Uber Geek
+1 received by user: 127


  Reply # 723601 27-Nov-2012 13:10 Send private message

As I read the question the Telecom sim card was taken out of the phone prior to the Virgin Mobile one being used in Canada. So I don't think CDMA is an issue.

JohnR might have something, has the phone been set to 2G or GSM only either deliberately or by accident?  I'm not totally familiar with the WP7 Nokia's but the Symbian ones have three settings for Network Mode "Dual Mode" or "3G" or "GSM", it might be worth checking as Telecom is 3G only.

I've swapped overseas sim cards without any problems in the past and would expect you to be be able to pop your old card back in without any problems.  

Have you tried your sim in another phone and or tried another sim that you know is working OK in your phone?




Nokia N9
Nokia E7
HP Touchpad
Dell Inspiron 14z i5

1949 posts

Uber Geek
+1 received by user: 472
Inactive user


  Reply # 723637 27-Nov-2012 14:08 Send private message

Prepaid sim's don't get shutdown until 12 months after the last top-up.. So I doubt that the sim would have been shutdown.

I suspect the most likely issue will be you locked your phone to 2G only, or you need to select Telecom as your Network Provider or switch the sim back to TNZ rather than Sponsor in the SIM Menu.



2 posts

Wannabe Geek


  Reply # 723666 27-Nov-2012 14:59 Send private message

Switching to TMZ fixed it right up. Thanks!

17257 posts

Uber Geek
+1 received by user: 1733

Trusted
Vodafone NZ

  Reply # 723675 27-Nov-2012 15:08 Send private message

plambrechtsen: Prepaid sim's don't get shutdown until 12 months after the last top-up.. So I doubt that the sim would have been shutdown.


Thought it was 13 months and credit expiry was 12 months from last topup?




1949 posts

Uber Geek
+1 received by user: 472
Inactive user


  Reply # 723717 27-Nov-2012 16:27 Send private message

johnr:
plambrechtsen: Prepaid sim's don't get shutdown until 12 months after the last top-up.. So I doubt that the sim would have been shutdown.


Thought it was 13 months and credit expiry was 12 months from last topup?


I'm not 100% sure how it's interpreted but.

10. Giving up or ending services
You may end this agreement at any time for any reason by:
  • simply ceasing to add credit to your Telecom Prepaid Account at least once every 12 months (see clause 8.9 above);

I think the disconnect occurs at the end of the 13th month.  But couldn't say for 100% sure.

In short if you don't top-up within a 12 month period you may get disconnected after that period.


Filter this topic showing only the reply marked as answer Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

Semble SIM: compatible handsets
Created by DrDee, last reply by richms on 1-Apr-2015 22:18 (71 replies)
Pages... 3 4 5


Vodafone retention call- A Joke or April fool
Created by geekbhaji, last reply by Blanch on 1-Apr-2015 18:29 (27 replies)
Pages... 2


Jeremy Clarkson reported as being sacked from top gear
Created by KiwiNZ, last reply by hashbrown on 1-Apr-2015 23:54 (197 replies)
Pages... 12 13 14


New Lightbox website
Created by Lightbox, last reply by attewell on 1-Apr-2015 21:34 (24 replies)
Pages... 2


April Fools!
Created by BlueShift, last reply by Mark on 2-Apr-2015 09:46 (46 replies)
Pages... 2 3 4


Spark blocking MediaFire downloads
Created by BarryQuest, last reply by l43a2 on 31-Mar-2015 21:15 (36 replies)
Pages... 2 3


Surface 3: anyone interested
Created by freitasm, last reply by NZCrusader on 2-Apr-2015 09:05 (34 replies)
Pages... 2 3


Tattoos — Are they safe? Do they hurt?
Created by TLD, last reply by TLD on 1-Apr-2015 12:15 (51 replies)
Pages... 2 3 4



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.