Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 
50 posts

Geek

Subscriber

  Reply # 698922 10-Oct-2012 10:25 Send private message

Vodafone has pretty good service really. Have had our business mobiles on contract with them for over 5 years and their service is top notch.

I assume their broadband is the same - just haven't had a chance to try them yet. As you say very little cost savings and just incurs paperwork to switch providers.

Telecom happened to have the better packages last time our broadband was reviewed - but really we just diverted the cost savings to vodafone anyway by upgrading another of our staff to a smart phone plan. LOL



555 posts

Ultimate Geek


  Reply # 699549 11-Oct-2012 10:36 Send private message

Demeter:
Lurch: Trouble is I do enjoy Vodafone and it's a good service so torn between a better deal or the Vodafone expereince.





That's great to hear Lurch. Smile

Vodafone are constantly reviewing their plans and adjusting existing data caps to ensure our customers get great value. Rest assured that when a competitor looks to be cheaper with a new offering, Vodafone always has something up their sleeve to outmatch their deals.


The problem is often that Vodafone are reactive not proactive with data caps. And if you take the last round for example it took Vodafone nearly two months to react to Telecom's Data increase. Even when the Mega pack was introduced this plan was then, and still now does not represent value for money when compared to your competition.

8BitGirl in a HD World
570 posts

Ultimate Geek
+1 received by user: 299

Trusted
Vodafone NZ
Subscriber

  Reply # 700496 13-Oct-2012 07:22 Send private message

Wills1: The problem is often that Vodafone are reactive not proactive with data caps. And if you take the last round for example it took Vodafone nearly two months to react to Telecom's Data increase. Even when the Mega pack was introduced this plan was then, and still now does not represent value for money when compared to your competition.


It appears value for money is in the eye of the wallet-holder; your statement only applies if 'value for money' equals 'huge data cap'. Contrary to popular belief, a relatively small percentage of users are attracted by exorbitant data caps - instead they prefer to be able to make unlimited calls to specific numbers, for example. Vodafone don't simply focus on throwing more data at our plans - we try look at other ways we can help our customers do their thing better. Smile





Less blunt than johnr but probably not much. ^LS on Twitter & Facebook. Queen of the Mods on http://community.vodafone.co.nz. Come say 'Hi' :)


47 posts

Geek


  Reply # 703818 19-Oct-2012 23:15 Send private message

Beware, I just switched from Vodafone to Telecom 500GB plan. The speed to download on Torrent is just average 5KBps despite my download speed is 9MB when doing speedtest. 

The download speed is average at 1MBps for the last two years with Vodafone. 

I contacted Telecom support team and I was told that I am on the same server as before. but I was not given any advice because Telecom does not provide any support for "torrent".  

I asked Telecom do you guys actually sharp torrent traffic, the answer is NO. However, the speed for doing other things such as watching on Youtube, iTunes is very good. 

So thinking carefully before switching to Telecom if you do download a lot on P2P....... 

7786 posts

Uber Geek
+1 received by user: 506

Trusted

  Reply # 703827 19-Oct-2012 23:25 Send private message

NonprayingMantis:
pcheroes: Usenet rocks. Much more private and no uploading necessary.

This new skynet law can be tricky. I've had customers where a teenager uses Torrents in the house - but its the account holder who gets nailed.


not a single person has ben busted for downloading movies or TV shows yet.
In fact only the music studios are actually sending notices according to recent articles.



surely there is lag time between 1st strike to 3rd strike and time taken from lodging of complaint to appearing in the papers?

796 posts

Ultimate Geek
+1 received by user: 108

Subscriber

  Reply # 705267 23-Oct-2012 19:49 Send private message

Demeter:
Wills1: The problem is often that Vodafone are reactive not proactive with data caps. And if you take the last round for example it took Vodafone nearly two months to react to Telecom's Data increase. Even when the Mega pack was introduced this plan was then, and still now does not represent value for money when compared to your competition.


It appears value for money is in the eye of the wallet-holder; your statement only applies if 'value for money' equals 'huge data cap'. Contrary to popular belief, a relatively small percentage of users are attracted by exorbitant data caps - instead they prefer to be able to make unlimited calls to specific numbers, for example. Vodafone don't simply focus on throwing more data at our plans - we try look at other ways we can help our customers do their thing better. Smile



Nice use of the party line. It still doesn't explain why Vodafone haven't moved their datacaps at all on naked broadband plan. Your calling example is irrelevant on naked broadband plans. It also doesn't explain why Vodafone hasn't gone to a model which allows customers to buy extra data on top of doubling their allowance. 

I really would like the opportunity to buy more data from Vodafone. I't getting to a point now where I'm considering breaking my contract  and paying the early termination fee as we 120GB is insufficient for our usage. I'd really like to buy more data but Vodafone won't let me. That to me seems pretty stupid.

Also, yes I know the billing system doesn't support buying data per GB. It's probably time for an improved billing system.



555 posts

Ultimate Geek


  Reply # 706937 26-Oct-2012 14:01 Send private message

Demeter:
Wills1: The problem is often that Vodafone are reactive not proactive with data caps. And if you take the last round for example it took Vodafone nearly two months to react to Telecom's Data increase. Even when the Mega pack was introduced this plan was then, and still now does not represent value for money when compared to your competition.


It appears value for money is in the eye of the wallet-holder; your statement only applies if 'value for money' equals 'huge data cap'. Contrary to popular belief, a relatively small percentage of users are attracted by exorbitant data caps - instead they prefer to be able to make unlimited calls to specific numbers, for example. Vodafone don't simply focus on throwing more data at our plans - we try look at other ways we can help our customers do their thing better. Smile



OK you mention unlimited calls to specific numbers how about this http://www.orcon.net.nz/external/genius/indexsep12.php?gbuseage=unlimited This deal from Orcon blows away anything Vodafone have to offer.

It would appear that your competitors are being proactive and creating value for money, whereas Vodafone are happy to sit on their hands. The business must surely have lost broadband customers over the past 12 months. Especially in the current financial climate where consumers are actively seeking out the best value for money deals.

5268 posts

Uber Geek
+1 received by user: 783


  Reply # 706943 26-Oct-2012 14:06 Send private message

joker97:
NonprayingMantis:
pcheroes: Usenet rocks. Much more private and no uploading necessary.

This new skynet law can be tricky. I've had customers where a teenager uses Torrents in the house - but its the account holder who gets nailed.


not a single person has ben busted for downloading movies or TV shows yet.
In fact only the music studios are actually sending notices according to recent articles.



surely there is lag time between 1st strike to 3rd strike and time taken from lodging of complaint to appearing in the papers?


not a single person has even received a first notice for downloading movies or TV shows.

Only RIANZ (music industry) has been sending out any notices at all an they have all been for Rianna and other junk.

796 posts

Ultimate Geek
+1 received by user: 108

Subscriber

  Reply # 707160 26-Oct-2012 20:27 Send private message

Oh well. I rang Vodafone today and talked to retentions about buying more data. Unfortunately they can't sell me more data.

It's costing me $199 to break the contract but Telecom doing 2 months free promotion meant that it was cost neutral for us. It's disappointing because I didn't want to change ISPs but Vodafone made it all too hard. I really like Vodafones speed and service but such is life.

Probably the funniest part of the whole thing was Vodafone looking at my account and then saying "You do use a lot of data don't you?"

Edit for typo

1 | 2 
View this topic in a long page with up to 500 replies per page Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

Speed limit when overtaking? Teach me please.
Created by nakedmolerat, last reply by hio77 on 23-Oct-2014 23:34 (19 replies)
Pages... 2


$39 iPhone plan goneburger
Created by MadEngineer, last reply by MadEngineer on 23-Oct-2014 22:23 (17 replies)
Pages... 2


Spark Socialiser
Created by freitasm, last reply by freitasm on 22-Oct-2014 18:39 (34 replies)
Pages... 2 3


American legal jurisdiction in New Zealand
Created by ajobbins, last reply by gzt on 21-Oct-2014 14:58 (30 replies)
Pages... 2


iPad Air 2 and iPad Mini 3. Gonna get one?
Created by Dingbatt, last reply by Handle9 on 23-Oct-2014 21:53 (101 replies)
Pages... 5 6 7


Snap have failed our company!
Created by dafman, last reply by kornflake on 23-Oct-2014 17:41 (37 replies)
Pages... 2 3


Thief taunts 12 year old via stolen laptop
Created by macuser, last reply by charsleysa on 22-Oct-2014 23:49 (12 replies)

Another Trade Me competitor: SellShed
Created by freitasm, last reply by freitasm on 23-Oct-2014 19:00 (44 replies)
Pages... 2 3



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.