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Topic # 59800 12-Apr-2010 21:32 Send private message


From Here http://computerworld.co.nz/news.nsf/telecommunications/vodafone-billing-back-in-kiwi-hands

Vodafone says it has repatriated its billing and customer management systems to New Zealand, three years after merging them with those of Vodafone Australia in a problem-plagued trans-Tasman project rumoured to have cost at least $300 million.

Spokesman Paul Brislen says the decision was made following last year's merger of Vodafone Australia with former rival mobile network operator Hutchison.

This happened over Easter, I wonder if this means all those complaints about the 777 and topup and prepay and online bill viewing errors will melt away once the NZ ops team have physical and root access to their own billing systems?

Seems like it moved across quite painlessly... And I assume they had to go out and buy new hardware to run all this on in NZ so it should be faster as well????







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Vodafone NZ

  Reply # 317523 12-Apr-2010 21:34 Send private message

Yes much faster hardware and the migration was a great success

John




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  Reply # 317530 12-Apr-2010 21:43 Send private message

I know currently in Australia the website has been a lot more stable than just a few months ago. I couldn't login at all on Vodafone Australia after 6pm every single night until recently.

Data usage updates are now within 24 hours too! Hope this is the same back in NZ.

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Vodafone NZ

  Reply # 317533 12-Apr-2010 21:46 Send private message

Data usage updates are now around 90 minutes behind we can extend them out to 24 hours if you like




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  Reply # 317535 12-Apr-2010 21:56 Send private message

johnr: Data usage updates are now around 90 minutes behind we can extend them out to 24 hours if you like


Haha looks like good ol' NZ is doing better than the Aussies!  Yay! 

Now  if only NZ can offer the good plans AU is offering...:P

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  Reply # 317543 12-Apr-2010 22:06 Send private message

heavenly_wild:
johnr: Data usage updates are now around 90 minutes behind we can extend them out to 24 hours if you like


Haha looks like good ol' NZ is doing better than the Aussies!  Yay! 

Now  if only NZ can offer the good plans AU is offering...:P

Only if you can find another 17m people for us to sell to... Laughing

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