codyc1515: I called the helpdesk who were no help whatsoever, the lady tried to tell me that it was something I was doing which is ridiculous. Then tried to blame it on an iOS bug, however, I tried an XT simcard and that kind of error never happened. JohnR: Any ideas?
I would try again via 0800 921021 sometimes the first CSR you hit is hopeless, I normally give it 3-4 times with different CSRs and I am sure you should hit a good one eventually.
And if you get the same CSR 2nd time around (since it is the holidays and all that) I would say that you are trying someone different since they are being no use at all, and this is a known fault that has been reported on Geekzone and point them to this thread.,,, Much like with Steve B's data issue which has now been resolved, it took a long time to accept it was a fault since not everyone was affected all of the time.