Performance so far has been woeful. With Telecom, I was getting solid 12Mbps down, 600kbps up (I am on a cabentised exchange). On vodafone, I get anywhere between 200kbps and 12Mbps, usually very slow in the evenings. Also, even very simple pages like the google homepage can take a long time (ie 30-60sec) to load. Youtube is pretty much unwatchable. Skype has frequent dropouts.
I'm about to start the process of terminating this (5 day old) contract due to the vodafone side of the contract not being fulfilled. Fortunately the promised wireless router has not been delivered so that is another fail on their part. I expect a lot of squirming from them though.
To add insult to injury, their trouble-ticket page won't accept a new ticket at present so I'm going to have to phone and be treated like an idiot by some helldesk monkey. Yes, I have tried resetting my router and no, I don't have any new firewall software installed!
Has anyone else managed to terminate a contract this early due to unacceptable performance?
Anyone recommend a good ISP with decent data caps?
Trusted
Vodafone NZ
... 
