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  Reply # 567273 11-Jan-2012 10:48 Send private message

Jaxar:

You might have already thought of this but on the topic of avoiding future data complaints you might want to bear in mind a scenario where outside of wifi she tries to use a feature and her tech savy friend helps her with the problem by turning 3G data on.


Yeah, thats a valid point. Guess we'll see once school resumes. Thankfully she's on pre-pay, so we'll be able to gauge if (when) this happens before any significant financial cost is incurred. 



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  Reply # 567748 12-Jan-2012 09:33 Send private message

Predated: $100 a week is $14.29 a day which is $1 for 10mb then 13mb on top or 14mb a day * 30 days = 420mb a month

I'm guessing the Vodafone staff asked if he would be using the internet much and he told them he wouldn't be then they would have assumed he wasn't.

If I recall the NZ herald had an article that said the average NZ data user uses just under 200mb a month.

If your friend had told the Vodafone staff that he intended to use twice the national average then they might have recommended a proper data add on.

If your friend was under 30 which I'm assuming he was then maybe they should have expected more usage than what he told them. Most people I know over about 40 aren't even aware they can get email on their new phone they got with their last contract resign.

End of the day I feel that anybody who gets hit for $100 a week and waits 8 weeks before complaining needs to take some responsibility for themselves too


this is a pointless post.

1. let say he used a total of 200MB per month. it does not mean that he will ALWAYS use 6MB per day. some days, he will be downloading apps (30-40MB) and there will be days with minimal usage (less than 5MB). he knew well enough to connect to wifi whenever available, ie work and at home. you can see how pointless it is to average the usage per day

2. if you re-read the first post, he never complains. in fact, he just suck up and continue to use it. he was told at the store that everything is 'sorted' for him and nothing to be worried about. he just assume that this is 'normal'. it was not until i pointed to him that he was not even on txt add-ons.





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