So far into two months of billing with this MBB plan (attached to single invoice for our normal On Account bill) for each of us, no sign of "rectifying" this confusing and "disorganised" billing method that missed out on the credit.
I had to call up twice for the last bills, to get both mine as well as my partner's adjusted, and this month, our bills are showing the same mis-billing. I'm slowly getting annoyed and fearing that I may get frustrated having to call up every single time when new bills are out.
When is this mis-billing fiasco going to get rectified?!