Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
Buying anything on Amazon? Please use the Geekzone Amazon aff link.




550 posts

Ultimate Geek
+1 received by user: 1

Trusted

Topic # 62658 11-Jun-2010 16:33 Send private message

After not learning back in 2006 in christchurch when i got woosh i decided to get it in wellington as its the only option in my apartment which is cheap and does not require a line.

After i got the hardware and set it up i spent 2 hours on the phone asking customer service why my speed was so poor. I was then told that im in a high reception area and that my speed should be alot faster than it is. my connection curently has a delta rate which jumps from 6 to -12 and my highest speed is a wopping 110kbps.
The technician on the phone got me to point the arial in all 3 tower directions from my 1 window (which are all out of sight) and after no avail his reply was "play around and see how you go".
What poor customer service.

When i purchased it i told then i only have one window facing down cuba street, which i got the reply your in a good coverage area.
So now (after my 3rd call) i have to wait for a technician to come out to look at it because they think they can get a higher singal from 1 window pointing in the opposite direction of all the towers. 

I just want to return it and go onto mobile broadband.
So for all you people considering woosh dont get it unless you have a woosh tower in your garden.

Create new topic
511 posts

Ultimate Geek
+1 received by user: 1

Trusted
Kiwi Dev Studios

  Reply # 340696 11-Jun-2010 16:49 Send private message

Woosh has never been good, I've only heard bad things about them from the get go.
If i was in your position, i would go for Mobile broadband. Its easier and far more portable.




--
Stephen
twitter/ NZCoderGuy / KiwiDevStudios

Kiwi Dev Studios


xpd

GTA5 Nut
6553 posts

Uber Geek
+1 received by user: 416

Mod Emeritus
Trusted
Subscriber

  Reply # 340718 11-Jun-2010 17:29 Send private message

Woosh has always been slow unless youve got a transmitter on your roof and even then the speeds arent great (old client had one on their office roof).




XPD / @DemiseNZ / Gavin
 
Check out "Like A Storm" - Official Site

GPKC GTA5 Crew - Fun, social, NZ based

Corsair Carbide SPEC-02 / Corsair VS550 / G.SKILL Ripjaws X 8GB / ASUS 260X / ASUS H81M-E / Intel Pentium K Anniversay G3258



Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

Am I going down? App for the fearful of flying.
Created by networkn, last reply by Sideface on 29-Jan-2015 23:07 (47 replies)
Pages... 2 3 4


Tv connection
Created by kiwis, last reply by kiwis on 1-Feb-2015 22:22 (21 replies)
Pages... 2


Which canon flash?
Created by esawers, last reply by timmmay on 30-Jan-2015 16:15 (19 replies)
Pages... 2


Bad lower back.
Created by TimA, last reply by jimbob79 on 30-Jan-2015 16:01 (77 replies)
Pages... 4 5 6


Police Speed Campaign - Summer 2014/2015
Created by nzkiwiman, last reply by scuwp on 1-Feb-2015 21:48 (188 replies)
Pages... 11 12 13


New to VDSL and wondering if I can change where the modem connects in the house
Created by Valcor, last reply by quickymart on 29-Jan-2015 20:59 (17 replies)
Pages... 2


AdBlockers on Geekzone
Created by freitasm, last reply by wally22 on 29-Jan-2015 09:55 (69 replies)
Pages... 3 4 5


Help recognize big black spider nope
Created by solival, last reply by heylinb4nz on 30-Jan-2015 13:34 (16 replies)
Pages... 2



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.