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Topic # 105212 29-Jun-2012 12:01 Send private message

Being an office 365 user, I have Microsoft Lync residing on my desktop.  It’s been there for several months now.  However I have never had an opportunity to use this application.

The other day I found a tool on the internet called “Who can Federate Tool ” which will scan all your Microsoft outlook contacts and identify people that are on the federated list???

Having identified whom of my contacts I should (in theory) be able to contact, I have added one of these persons to my Microsoft Lync contacts list.  Next to their name it says “Presence unknown”.

I have then pressed the call button and I get an error message which says “Operation was unsuccessful.  The calling service did not respond”.

I Googled this error message and found this link which explains that the mediation service on my front-end may be stopped. 

Are there any Office 365 users on Geekzone that are using Lync and if so how?

I’m kind of expecting Lync should work a bit like Skype – have I got this wrong?

Any feedback would be appreciated?





_Allan (my blogmy tweetscompany tweetscompany web site)
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  Reply # 648135 29-Jun-2012 12:21 Send private message

Unless you are talking about a large enterprise, I don't believe Lync will benefit you more than using Windows Live Messenger (or just Skype for that matter)...

I am sure you have that sitting on your desktop for ages, not using it, but still paying...







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  Reply # 648148 29-Jun-2012 12:38 Send private message

Actually not quite true! I am a Skype user. I have an online number so people can call me and I have a utility in outlook so that I can click on the number and it dials the person I want to call. I pay less than $3 a month for 120 minutes.
I also have skype on my mobile phone (windows mobile) and I?m pretty impressed how well that works. If they could only get the mobile app working as a background task, then I would be very happy.
I think Skype calling works well and now that Microsoft have bought in, I?m very keen to find out what the future holds for Skype.
But back to Lync. I suspect/know you are right that Lync is an enterprise tool ? but I just wanted some feedback to see if others are using Lync at all.
Mauricio, you are an office 365 user, can I read into your answer that you do not have Lync on your desktop?





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  Reply # 648155 29-Jun-2012 12:50 Send private message

Read my answer again! I didn't say anything against Skype, but favouring it.

No Lync here, couldn't find a good reason.






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  Reply # 648160 29-Jun-2012 12:56 Send private message

I did read what your comment and I didn't interprete you you were saying anything against skype.  I read:
>> I am sure you have that sitting on your desktop for ages, not using it

and I thought you were refering to skype.  but perhaps you meant
I am sure you WILL have that sitting on your desktop for ages, not using it    and were refering to Lync.

I'm sorrry for getting it wrong?





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  Reply # 648167 29-Jun-2012 13:05 Send private message

Yes, that was about Lync...






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  Reply # 648192 29-Jun-2012 13:34 Send private message

have you actually configured your Office 365 Lync to allow federation? Its not enabled by default.

http://www.bfcnetworks.com/allow-external-connectionfederation-of-lync-in-office365/

PM me if you want to test it, i am open federated.

We use Lync for internal IM comms and screen sharing, for comms with our clients who have it, for running online meetings/Telecomferences and remote support to both other Lync users and non-lync users (instead of webex etc), it integrates with our CRM and its also our PBX.




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  Reply # 648214 29-Jun-2012 14:23 Send private message

so allan and i just completed an IM/voice/video/screen sharing/powerpoint sharing lync session. all worked OK.

Note: if you try and connect to a Microsoft contact via Lync it wont work - they dont have "open" federation. You need to contact them and get your sip domain allowed at their end before it will work.




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  Reply # 648226 29-Jun-2012 14:42 Send private message

Yes the test worked very well.

On my Office 365 portal under Lync my settings are:
Domain federation:
Enabled
Public IM connectivity:
Enabled
Presence privacy mode:
Automatically display presence information
Mobile phone notifications:
On
 I also had to alter my domain settings as described in this link under the heading “To configure external domain name settings”.

I did not have to alter my firewall setting as described in the same document.





_Allan (my blogmy tweetscompany tweetscompany web site)
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  Reply # 648514 29-Jun-2012 22:57 Send private message

Hi Alan, glad you got it all sorted and hoping you will now get all the benefits of Lync Online!

You can also get info and assistance on our Community forums at:
http://community.office365.com 

This article indicates some ideas of what will potentially happen with regards to Lync and Skype Integration:
http://www.pcworld.in/news/microsoft-exec-lync-skype-integration-compelling-opportunity-62452012

And with our recent Yammer annoucement we also indicated integration plans:
http://www.microsoft.com/en-us/news/press/2012/Jun12/06-25MSYammerPR.aspx

Regards
Paul




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