I use 2talk at home for my NZ numbers and find the feature set great and the platform stable enough for my needs. I am however having some issues with my Melbourne number, in that some calls in simply fail. I did a lot of testing from my Vodafone mobile and found that some calls were simply 'disconnected' when I dialed the number.
I first logged a ticket with 2talk 59 days ago with call details and they confirmed they had an issue with their 'upstream provider'. A few days later they wrote to me again to say the issue had been fixed. I did some more testing and it has not, so I replied to the ticket again with some more examples.
I'm yet to hear back, and have sent a follow up, but does anyone know who 2talk gets their numbers off in Oz? The number is (61) 03 9099 02xx. I'm wanting to know who owns the range so I can look at porting the number to another provider where incoming calls do not fail.
The other downside is that I can't dial out over the number as a 'local' call. Even if calling another Melbourne number I have to dial in the form of 00 61 3 xxxx xxxx