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Forums › TelstraClear › Cancellation of service before even being connected


1388 posts

Uber Geek

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Topic # 100762 18-Apr-2012 15:06 Send private message

Signed up with Telstraclear the other day. They have not been to the house to do any connection and this is scheduled for tomorrow.

I now want to cancel. Anybody know if this is possible?

I have tried calling the helpdesk on 0508 888 800 but its a nightmare getting through

Cheers




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566 posts

Ultimate Geek

Trusted
TelstraClear
  Reply # 611210 18-Apr-2012 15:23 Send private message

Hi BraaiGuy,

If you email me your name and contact details (and the account number if you know it and/or the address the connection is for) I'll ask one of the team to contcat you.

Cheers, Gary



1388 posts

Uber Geek

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  Reply # 611212 18-Apr-2012 15:30 Send private message

Thanks for the response. I have sent you a PM with the details.




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