Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
This subforum is now locked. Please post TelstraClear topics in the Vodafone forum. You can find more information here.




327 posts

Ultimate Geek
+1 received by user: 8


Topic # 102717 21-May-2012 08:27 Send private message

Having issues getting my emails in Outlook.

Looks like www.clear.net.nz isn't loading either.


Task '****@clear.net.nz - Receiving' reported error (0x800CCC92) : 'Your e-mail server rejected your login. Verify your user name and password for this account in Account Settings.  The server responded: -ERR [SYS/TEMP] Service Temporarily Unavailable'


Yet the username and password are correct.

Create new topic


327 posts

Ultimate Geek
+1 received by user: 8


  Reply # 628173 21-May-2012 08:33 Send private message

Tweet from telstraclear 8 minutes ago

Hi all - we're experiencing an outage affecting most TelstraClear services. No ETA @ this stage, apologies for any inconvenience

BDFL
47930 posts

Uber Geek
+1 received by user: 3540

Administrator
Trusted
Geekzone
Subscriber

  Reply # 628179 21-May-2012 08:45 Send private message

Updated the subject because "emails" doesn't mean anything, really...




886 posts

Ultimate Geek
+1 received by user: 21

Trusted

  Reply # 628181 21-May-2012 08:46 Send private message

Can't login to my clear.net.nz accounts here either.


eta: Nothing on their service status page about this so far.



eta again: service status has been updated accordingly.




My heavy metal version of the Doctor Who theme
My surf guitar version of the Doctor Who theme

70 posts

Master Geek


  Reply # 628191 21-May-2012 09:09 Send private message

Thanks for this ... thought it was my setup.

246 posts

Master Geek
+1 received by user: 4

Trusted

  Reply # 628199 21-May-2012 09:26 Send private message

Down here at work on TCL paradise as well.

Looks like my Ihug emails been rejecting as well all weekend as someone sent me an email to work about it. Email issues everywhere :)

886 posts

Ultimate Geek
+1 received by user: 21

Trusted

  Reply # 628206 21-May-2012 09:35 Send private message

It seems to be working but my Outlook hangs on "sending" for nigh on a minute when refreshing.

eta: It's going through the send/receive motions, however my three test emails I've sent haven't arrived.




My heavy metal version of the Doctor Who theme
My surf guitar version of the Doctor Who theme

566 posts

Ultimate Geek
+1 received by user: 2

Trusted
TelstraClear

  Reply # 628224 21-May-2012 10:16 Send private message

Hi Guys,
it’s all hands to the pump as we continue to work on our power outage and bring full services back into play. Our advice is to remain online: your Paradise and Clear.net emails will load automatically once power is back up. Some digital TV services are also affected, as is our TelstraClear website. We’ll keep you posted with more information as it comes to hand. Our apologies to all of you – we understand how frustrating this is.
Tim.

246 posts

Master Geek
+1 received by user: 4

Trusted

  Reply # 628230 21-May-2012 10:33 Send private message

From facebook

"Phew! Thanks for hanging in there everyone ? full service has been restored to your Paradise and Clear.net emails and these should now begin filtering through, albeit slowly. No emails will have been lost during the outage. However, some of our Digital TV services are still affected, alongside self-service options on our website. We?ll keep you posted as to when these become available to us again. Many thanks, everyone, for your understanding and patience"

566 posts

Ultimate Geek
+1 received by user: 2

Trusted
TelstraClear

  Reply # 628234 21-May-2012 10:39 Send private message

Hi Guys, full service has been restored to your Paradise and Clear.net emails and these should now begin filtering through, albeit slowly. No emails will have been lost during the outage. However, some of our Digital TV services are still affected, alongside self-service options on our website. We’ll keep you posted as to when these become available to us again. Many thanks, everyone, for your understanding and patience.
Tim.

566 posts

Ultimate Geek
+1 received by user: 2

Trusted
TelstraClear

  Reply # 628293 21-May-2012 12:26 Send private message

Hi All, our website, and the online services that you can access via the site, are now up and running following this morning?s outage. Thanks again for your patience as we worked through the issues.
Tim.

70 posts

Master Geek


  Reply # 628689 22-May-2012 07:40 Send private message

... our power outage ...
I suspect you will be looking at power resilience and redundancy now with urgency.

With online services being critical these days ... you need to be online all the time.

15548 posts

Uber Geek
+1 received by user: 828

Trusted
Vodafone NZ
Subscriber

  Reply # 628694 22-May-2012 08:04 Send private message

KiwiTT:
... our power outage ...
I suspect you will be looking at power resilience and redundancy now with urgency.

With online services being critical these days ... you need to be online all the time.


They will have this in place already so something else bigger must of happened




70 posts

Master Geek


  Reply # 629272 23-May-2012 08:06 Send private message

johnr: They will have this in place already so something else bigger must of happened
I would have thought they would have too.   They had excellent resiliency systems in place and direction when I was a manager at Clear.

I think they need to question there spending priorities.  Downtime of any sort is not really acceptable at any time in this always online world we have now.

Create new topic








Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when new jobs are posted to our jobs board:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Forms of government for New Zealand
Created by charsleysa, last reply by sir1963 on 19-Apr-2014 20:52 (108 replies)
Pages... 6 7 8


MH370 - Call for Search & Rescue Help
Created by DS248, last reply by Sideface on 17-Apr-2014 17:28 (735 replies)
Pages... 47 48 49


galaxy s4 now on 4.4.2
Created by nzrock, last reply by Yabanize on 19-Apr-2014 21:59 (56 replies)
Pages... 2 3 4


why does the tax payer have to pay for the prince and princess' 6 star holiday?
Created by joker97, last reply by Geektastic on 17-Apr-2014 15:49 (67 replies)
Pages... 3 4 5


Paywave unauthorised transaction
Created by Ford, last reply by NonprayingMantis on 19-Apr-2014 22:06 (15 replies)

Whats the best wife friendly media centre?
Created by amorpeth, last reply by jonolynn on 19-Apr-2014 20:20 (14 replies)

Snap suffering Trans-Tasman congestion 18/04?
Created by Lias, last reply by NonprayingMantis on 19-Apr-2014 00:05 (26 replies)
Pages... 2


Help ! Home business connection and VDSL dead. yikes.
Created by Scotsman, last reply by Scotsman on 17-Apr-2014 21:10 (26 replies)
Pages... 2



Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.