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370 posts

Ultimate Geek
+1 received by user: 8


Topic # 109772 26-Sep-2012 11:31 Send private message

Hi there,

Last night I noticed webpages were taking a while to load, emails taking a while to send (via Outlook) - this was around 9.30pm. Usually I am not on the laptop at that time, so I thought perhaps it was that time of the night where customers on TelstraClear do their downloading, e.g. torrents (legal I do hope!).

Before going to bed, I shut down all the computers and turned the power off to both my modem and router for ~7 mins. I didn't turn any computer back on until the morning.

But I am still noticing the slow speeds of websites, and sending email (so far I've only observed my Outlook send email, and can't be sure if there is slowness in receiving). This speed reduction is observed every so often. Other times, things load as fast as I've obseved them to load in the past.

We have, however, gone over our Internet usage for the month, and we start a new month of 40GB tomorrow. But TC don't reduce the speed if you go over (at least that I know of for cable connections).

Is anyone else experiencing slowness at times, either in Petone or in other InHome areas? It may, however, just be me.

I'm usually not that good at stating what I need to say when I post these things on here, so if I've left any details out please let me know.

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104 posts

Master Geek


  Reply # 692200 27-Sep-2012 13:08 Send private message

Hi, several times I have noticed TelstraClear broadband runs noticeably slower in the evenings than during the day. Perhaps this is because more people are on at night?

Cheers
Fred

2329 posts

Uber Geek
+1 received by user: 79


  Reply # 692210 27-Sep-2012 13:17 Send private message

Are you using wireless or wired connections to your router?

3 posts

Wannabe Geek


  Reply # 692874 28-Sep-2012 12:58 Send private message

I too have speed issues with TCL cable.

Just writing up a thread now, will post a link when I post it.



370 posts

Ultimate Geek
+1 received by user: 8


  Reply # 692885 28-Sep-2012 13:19 Send private message

Wireless.

I've noticed a lot of issues with FB.

Do note however I am now using DNS servers by Norton

"Policy 1: Security (198.153.192.40 and 198.153.194.40) This policy blocks all sites hosting malware, phishing sites, and scam sites. To use Policy 1, you should configure the DNS settings of your home router or Web-enabled device to use the following Norton ConnectSafe IP addresses: 198.153.192.40 and 198.153.194.40."
https://dns.norton.com/dnsweb/faq.do

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