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45 posts

Geek


Topic # 57185 4-Feb-2010 22:55

I have a Telstra Clear Digital STB. We sometimes watch the decoded output, and sometimes let the TV tune FTA channels straight off the cable if another channel is recording.

Recently we've had a number of incidents where the output just goes black and the sound disappears for a few seconds. Often when the signal comes back we have subtitle captions on the picture. This seems to last for a few minutes and then they go away again. 

I'm pretty sure it's not my Samsung LCD as the other night I turned on the teletext subtitles and actually had two separate sets of captions displayed in slightly different parts of the screen at the same time.

This has happened just about every night for the last week or so around 8 o'clock.

Does anyone have any ideas? I'm dreading having to have this conversation with the TC "help desk" as I could already write a book on their stupid suggestions and crap service.

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163 posts

Master Geek
+1 received by user: 3


  Reply # 296253 4-Feb-2010 23:51 Send private message

I been having the same issues for about 2 weeks now.

265 posts

Ultimate Geek
+1 received by user: 4


  Reply # 296260 5-Feb-2010 00:20 Send private message

Yes, we have had similar issues (Khandallah, Sony TV). Had wondered if it was our TV but appears not.

Not certain if still happening - do not watch a lot of TV. No ideas - obviously needs following up with TCL.

2580 posts

Uber Geek
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  Reply # 296368 5-Feb-2010 11:47 Send private message

Yip we are getting the dropouts too.







Media centre PC - Case Silverstone LC16M with 2 X 80mm AcoustiFan DustPROOF, MOBO Gigabyte MA785GT-UD3H, CPU AMD X2 240 under volted, RAM 4 Gig DDR3 1033, HDD 120Gig System/512Gig data, Tuners 2 X Hauppauge HVR-3000, 1 X HVR-2200, Video Palit GT 220, Sound Realtek 886A HD (onboard), Optical LiteOn DH-401S Blue-ray using TotalMedia Theatre Power Corsair VX Series, 450W ATX PSU OS Windows 7 x64

32 posts

Geek


  Reply # 296371 5-Feb-2010 12:07 Send private message

im getting the same, especially on tvnz channels

163 posts

Master Geek
+1 received by user: 3


  Reply # 296386 5-Feb-2010 12:48 Send private message

The TC tech that was at my place the other day upgrading a decoder, sort of said, its them
testing/preparing the network for the Oct/Dec/Jan/Feb release of the PVR?

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