Whats up with TelstaClear Customer Care?
I dropped them an email asking a quick question about getting connected to their cable broadband
They send two replies
The first saying they are going to rpely
And the second telling me I should phone them to ask the same question
Now I understand they are primarily a pone company - but surely they shoudl have better systems in place than that. Here is a potentail customer that they have effectively just told to 'go take a hike'
Is this typical of their "service"?