Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
This subforum is now locked. Please post TelstraClear topics in the Vodafone forum. You can find more information here.




45 posts

Geek


Topic # 76390 2-Feb-2011 00:45 Send private message

Guys, would you be able to help or maybe Telstraclear is reading this and could help me.

Im working from home and our central office is based in SYD. I have no problems with latency before with AU sites but for some reason I am getting high latency now..

here's sample trace result from home to pipenetworks (our AU ISP)

I am suprised below with line 7 (checked the IP lookup and it resolves to verizon) which is not i am getting before..


Tracing route to pipenetworks.com [203.161.158.4]

over a maximum of 30 hops:

 

  1     1 ms     1 ms     1 ms  192.168.1.1

  2    15 ms    35 ms     8 ms  10.33.32.1

  3    10 ms     8 ms     9 ms  lo0.internet.ivpn.pe25.telstraclear.net [218.101.61.124]

  4     *        *        *     Request timed out.

  5    18 ms    19 ms    21 ms  ie1-g-0-0-0.telstraclear.net [203.98.50.1]

  6    97 ms    19 ms    19 ms  ge-0-2-0-1.xcore1.acld.telstraclear.net [203.98.50.251]

  7    20 ms    20 ms    20 ms  210.80.27.5

  8    19 ms    22 ms    19 ms  0.xo-1-0-0.xt4.akl1.alter.net [210.80.35.17]

  9   147 ms   148 ms   149 ms  0.so-5-1-0.ir2.sac2.alter.net [210.80.51.197]

 10   149 ms   148 ms   148 ms  0.so-2-0-0.il2.sac1.alter.net [152.63.48.41]

 11   151 ms   153 ms   152 ms  0.so-5-1-0.xl4.sjc7.alter.net [152.63.0.146]

 12   160 ms   154 ms   151 ms  0.ae4.br1.sjc7.alter.net [152.63.51.42]

 

now I tried tracing another site telstra.com.au

if you check line 7 again.. it is different from my first trace... the line 7 resolves to telstraclear IP which is actually good as it routes to reach.com (SYD).

Tracing route to telstra.com.au [144.140.108.25] over a maximum of 30 hops:

 

  1     1 ms     1 ms     1 ms  192.168.1.1

  2    11 ms    13 ms    11 ms  10.33.32.1

  3    10 ms    22 ms    34 ms  lo0.internet.ivpn.pe25.telstraclear.net [218.101.61.124]

  4     *        *        *     Request timed out.

  5    20 ms    20 ms    21 ms  ie1-g-0-0-0.telstraclear.net [203.98.50.1]

  6    24 ms    20 ms    22 ms  ge-0-2-0-1.xcore1.acld.telstraclear.net [203.98.50.251]

  7    21 ms    18 ms    19 ms  203.167.233.10

  8    47 ms    52 ms    46 ms  i-3-1-0.syd-core03.bx.reach.com [202.84.142.153]

  9    45 ms    45 ms    46 ms  i-14-1-0.sydp-core01.bi.reach.com [202.84.249.13]

 10    51 ms    44 ms    46 ms  TenGigE0-3-0-7.pad-gw1.Sydney.telstra.net [203.50.13.89]

 11    46 ms    47 ms    50 ms  Bundle-Ether3.chw-core2.Sydney.telstra.net [203.50.6.26]

 12    59 ms    64 ms    59 ms  Bundle-Pos3.exi-core1.Melbourne.telstra.net [203.50.11.15]

 13    61 ms    59 ms    69 ms  TenGigabitEthernet8-1.exi1.Melbourne.telstra.net [203.50.80.11]

 14    61 ms    63 ms    64 ms  telstr310.lnk.telstra.net [139.130.36.186]

 15    70 ms    60 ms    59 ms  144.140.109.252
 

 13   152 ms   151 ms   151 ms  xe-9-2-0.edge1.sanjose3.level3.net [4.68.62.109]

 14   154 ms   155 ms   155 ms  ae-14-69.car4.sanjose1.level3.net [4.68.18.6]

 15   202 ms   202 ms   200 ms  certigo-inc.car4.sanjose1.level3.net [4.71.114.114]

 16   219 ms   222 ms   223 ms  gig2-2.rq-148brunswick-core-02.pipenetworks.com[203.161.129.254]

 17   223 ms   218 ms   218 ms  fast0.rq-127creek-1800-01.pipenetworks.com [203.161.129.58]

 18   220 ms   223 ms   221 ms  www.pipenetworks.com [203.161.158.4]

 

can anyone give some feedback or maybe try to do the same trace on pipenetworks.com and maybe you could get better latency?

Create new topic
10100111001
3173 posts

Uber Geek

Trusted
Subscriber

  Reply # 434032 2-Feb-2011 01:12 Send private message

this is a tracert from callplus DSL connection:



Tracing route to www.pipenetworks.com [203.161.158.4]
over a maximum of 30 hops:

  1     3 ms     2 ms     2 ms  rtr [192.168.0.1]
  2    38 ms    37 ms    38 ms  202.180.x.y
  3    38 ms    37 ms    38 ms  vlan94-cpcak3-e1.tranzpeer.net [202.180.82.82]
  4    40 ms    37 ms    37 ms  vlan7-cpcak3-s1.tranzpeer.net [202.180.81.49]
  5    40 ms    49 ms    48 ms  ge-1-0-0-401.gw1.akl2.asianetcom.net [203.192.130.193]
  6    40 ms    41 ms    40 ms  gi14-0-0.gw1.akl1.asianetcom.net [203.192.185.46]
  7    41 ms    41 ms    43 ms  ge-3-3-0-0.gw4.akl1.asianetcom.net [202.147.55.210]
  8    68 ms    70 ms    67 ms  po2-0.cr4.syd1.asianetcom.net [202.147.55.254]
  9    89 ms    86 ms    84 ms  ge-3-0-0-0.gw1.mel1.asianetcom.net [202.147.42.53]
 10    79 ms    82 ms    81 ms  gig2-1.rv-55crockford-core-01.pipenetworks.com [218.100.13.2]
 11    81 ms    77 ms    78 ms  gig2-6.rn-639gardners-core-01.pipenetworks.com [203.161.128.57]
 12   108 ms   269 ms   306 ms  gig2-2.rq-148brunswick-core-02.pipenetworks.com[203.161.129.254]
 13   131 ms   207 ms   306 ms  fast0.rq-127creek-1800-01.pipenetworks.com [203.161.129.58]
 14   221 ms   307 ms   204 ms  www.pipenetworks.com [203.161.158.4]

 




Need help implementing Microsoft CRM? Give OA Systems a shout. 
Winners of CRM Solution of the Year at the 2010 Microsoft NZ Partner Awards



45 posts

Geek


  Reply # 434033 2-Feb-2011 01:25 Send private message

thanks Regs, you seem to have a better routes.. going to AU only.. unlike mine it goes from NZ - USA - AU hence high latency..

I bit surprised on your trace as all routes were AU but did jump to 200ms..

but yeah, it is strange that pipenetworks goes to USA first then AU.. unlike telstra.com.au routes directly to AU.
my trace at line 7 actually made the difference..

10100111001
3173 posts

Uber Geek

Trusted
Subscriber

  Reply # 434118 2-Feb-2011 09:44 Send private message

yeah, it looks like there is a bunch of latency at one of the hops there.  perhaps something going wrong in their internal routing has cause your traffic to take a backup route instead based on the lower overall latency.  i'd log it with Telstraclear if i was you




Need help implementing Microsoft CRM? Give OA Systems a shout. 
Winners of CRM Solution of the Year at the 2010 Microsoft NZ Partner Awards

566 posts

Ultimate Geek

Trusted
TelstraClear

  Reply # 434329 2-Feb-2011 15:57 Send private message


Create new topic



Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when new jobs are posted to our jobs board:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

A reason not to shop at dick smith
Created by dsnz1, last reply by AKLWestie on 17-May-2013 22:45 (82 replies)
Pages... 4 5 6


Chorus is cutting the cost of VDSL to service providers from June 7
Created by maxzzz, last reply by Ragnor on 16-May-2013 02:57 (40 replies)
Pages... 2 3


A new project coming to Geekzone
Created by freitasm, last reply by richms on 19-May-2013 11:49 (198 replies)
Pages... 12 13 14


HTC One (2013) owners' discussion
Created by Dingbatt, last reply by freitasm on 19-May-2013 13:28 (1434 replies)
Pages... 94 95 96


Galaxy S4 to run stock Android, by Google
Created by kiwitrc, last reply by Lambchop on 17-May-2013 02:54 (30 replies)
Pages... 2


Sitting on a boring conference call
Created by SaltyNZ, last reply by SepticSceptic on 17-May-2013 16:52 (14 replies)

Samsung Galaxy SIII Discussion and Owners Thread
Created by networkn, last reply by Johnk on 18-May-2013 14:50 (5522 replies)
Pages... 367 368 369


Nokia Lumia 925
Created by motorwayne, last reply by Ragnor on 16-May-2013 03:04 (22 replies)
Pages... 2



Geekzone Jobs »
Most recent NZ jobs in technology:

SQL Business Analyst
Posted 19-May-2013 09:27

IT Technician
Posted 18-May-2013 22:27

IT Technician
Posted 18-May-2013 22:27

Office Girl
Posted 18-May-2013 13:27

CRM Lead/ Senior MS CRM Consultant
Posted 18-May-2013 09:27

Business Analyst - Technical Web Focus
Posted 18-May-2013 09:27

Senior Front End Developer
Posted 18-May-2013 09:27


Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.