ZollyMonsta:I presume HDMI but I don't know what the technician did.Fog:ZollyMonsta:That is the correct model. My error. "Normal" mode makes no difference to the Banner.The T/Box is on 16:9. It is a Sony Bravia KCV-32V200A. Hope that helps.
I couldnt find that model, but found KLV-32V200A.
Try the 'Normal' setting via the Aspect Ratio button on your TV remote.
The "Full" mode is best for picture viewing. None of the modes, WideZoom/Normal/Full/Zoom made any difference to the readability of the Banner.
I cant load up the sony site at the moment to look again at the moment. Are you connected via HDMI or AV? If HDMI is the TV actually set to the HDMI input? Perhaps the tech has hooked up the AV cables and it's switched to that input?