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Forums › TelstraClear › Slow International Browsing Thursday am


410 posts

Ultimate Geek
Topic # 86476 7-Jul-2011 08:26 Send private message

Anyone else having internet issues this am with slow speeds etc on international sites?

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62 posts

Master Geek
  Reply # 490403 7-Jul-2011 08:43 Send private message

Yes. Im on Telstra Cable.

16 posts

Geek
  Reply # 490404 7-Jul-2011 08:45 Send private message

Yep. Slow international.

198 posts

Master Geek

Trusted
  Reply # 490412 7-Jul-2011 09:05

Was fine at home (which is also TCL) but here at work 10 mins to even get this page up :(

293 posts

Ultimate Geek
  Reply # 490429 7-Jul-2011 09:28 Send private message

Can't get to a lot of international websites - am on TCL cable in the Hutt Valley.




Red Jet Web Services
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797 posts

Ultimate Geek
  Reply # 490432 7-Jul-2011 09:31 Send private message

Same problem here, Hutt Valley too - Only international sites



410 posts

Ultimate Geek
  Reply # 490452 7-Jul-2011 10:06 Send private message

as usual customer service is very helpful....."i believe its your connection"


GRRRR

4 posts

Wannabe Geek
  Reply # 490469 7-Jul-2011 10:30 Send private message

Same here in wellington, noticed since around 5am at work and then also at home.. Some sites wouldn't load at all or take minutes to finish loading.

Seems to have improved a bit but still slow.

293 posts

Ultimate Geek
  Reply # 490500 7-Jul-2011 11:17 Send private message

Still not working for me, have emailed TelstraClear support - can't be bothered waiting on the phone.




Red Jet Web Services
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146 posts

Master Geek
  Reply # 490506 7-Jul-2011 11:29 Send private message

Yep - called faults and got the whole "what brand is your router", "no known faults", "what colour are your eyes" questions before they checked with the "help desk manager"... then yes there is an issue, something todo with routing... "a known issue, should be fixed by midday".

OK, great, but if its a "known issue" then why dont they UPDATE THEIR STATUS PAGE!...

http://networkstatus.telstraclear.co.nz/ 

!!!!!!!!!!!!!!

*sigh*

67 posts

Master Geek
  Reply # 490525 7-Jul-2011 12:01 Send private message

Ditto here as well, a call to "support" said they were not aware of any issues ........

293 posts

Ultimate Geek
  Reply # 490526 7-Jul-2011 12:04 Send private message

I even linked to this thread in my support request email - just so they couldn't dismiss it as an issue with my own network!

Still no fix and their status page hasn't been updated! 




Red Jet Web Services
- Affordable websites for small businesses
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146 posts

Master Geek
  Reply # 490529 7-Jul-2011 12:07 Send private message

Its SOOO annoying - if they updated their status page it would solve a LOT of mucking about.

Should make my first google+ share a moan about this... 

58 posts

Master Geek
Inactive user
  Reply # 490546 7-Jul-2011 12:32 Send private message

Hi everyone, we have no network issues at the moment. It would help to have specific sites that people are having trouble with so we can test.

 

Thanks, Gary

146 posts

Master Geek
  Reply # 490547 7-Jul-2011 12:36 Send private message

Thats not what your help desk says... Try Twitter.com - takes AGES to load, Engadget etc etc

293 posts

Ultimate Geek
  Reply # 490551 7-Jul-2011 12:40 Send private message

These sites either don't load or take several minutes to load...

http://mashable.com/

http://www.engadget.com/

http://www.anandtech.com/

http://lifehacker.com/

http://www.reddit.com/

http://www.news.com.au/




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