Cutting off first letter on Planning display

This subforum is now locked. Please post TelstraClear topics in the Vodafone forum. You can find more information here.

Forums › TelstraClear › Cutting off first letter on Planning display

Fog

161 posts

Master Geek

Topic # 87133 20-Jul-2011 16:38
The first letter in the listings on the Planning/Schedule display are being cut off. Is this a problem with my T/Box or a fault with my LCD TV. It has only been evident recently. Any help to correct this annoying problem would be welcome. Thanks. I am having a problem uploading the image. It refers to the image being in the Gallery.?

1995 posts

Uber Geek

Trusted

Reply # 495838 20-Jul-2011 16:44
Connected via HDMI? Check that your LCD is set to 'Full', 'Fullscreen' or '16:9' Possibly you've accidentally pressed the aspect ratio button on it's remote. Also, confirm that your T-Box is set to 16:9 (which is is set to by default).

161 posts

Master Geek

Reply # 496323 21-Jul-2011 16:26
ZollyMonsta: Connected via HDMI? Check that your LCD is set to 'Full', 'Fullscreen' or '16:9' Possibly you've accidentally pressed the aspect ratio button on it's remote. Also, confirm that your T-Box is set to 16:9 (which is is set to by default). Thanks for your reply. I presume connected via HDMI. It was done by the Telestra technician and was originally ok. LCD is on Fullscreen and the T/Box hasn't been altered and is still on 16:9. Anything else I can try.?

1995 posts

Uber Geek

Trusted

Reply # 496329 21-Jul-2011 16:33
It would be good if you can confirm you are viewing via HDMI What other aspect ratios does your tv list? And what make/model?

161 posts

Master Geek

Reply # 496576 22-Jul-2011 10:47
ZollyMonsta: It would be good if you can confirm you are viewing via HDMI What other aspect ratios does your tv list? And what make/model? I can confirm that I am viewing via HDMI. It appears that the TV only has 4:3 or 16:9 aspect ratios. It has, Wide Zoom, Normal, Full, and Zoom options but none of these positions fix the problem. The TV is a Sony Bravia KLV-32V200A. This problem has only just become evident and that is why I am not sure if it can be fixed via the TV or the T/Box.

1995 posts

Uber Geek

Trusted

Reply # 496626 22-Jul-2011 12:05
Odd.. Tv should be set-to 16:9 Full. If this makes no difference can you post a photo? There's been no changes made to software since April.

161 posts

Master Geek

Reply # 496719 22-Jul-2011 14:14
ZollyMonsta: Odd.. Tv should be set-to 16:9 Full. If this makes no difference can you post a photo? There's been no changes made to software since April. I am having difficulty posting an Image and this is the first forum I have had that trouble. I get to the stage where it says upload this file, which I do. It then says, see in Gellery but I can't see any Gallery or any sign of the Image. It must be old age. LOL.

161 posts

Master Geek

Reply # 496721 22-Jul-2011 14:16
Perhaps I could email a photo.?

161 posts

Master Geek

Reply # 497325 24-Jul-2011 12:23
Zollymonsta, My problem has been solved. Many thanks for steering me in the right direction.

1995 posts

Uber Geek

Trusted

Reply # 497339 24-Jul-2011 13:32
No worries :)