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861 posts

Ultimate Geek
+1 received by user: 38


Topic # 87408 28-Jul-2011 11:21 Send private message

With Vodafone and now Telecom increasing their data allowances for no extra cost to their customers, TelstraClear's 25GB maximum usage pack is looking pretty shabby...

Any chance that TelstraClear might move on this issue?

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25 posts

Geek


  Reply # 498874 28-Jul-2011 11:38 Send private message

I'd be in for more than 40GB a month, mainly used on local TV on demand content.

78 posts

Master Geek
+1 received by user: 2


  Reply # 498895 28-Jul-2011 12:23 Send private message

Yes, I've always managed to live comfortably within 25GB, but this is one of the not-so-hidden extra costs of the Christchurch earthquake -- with an extra family member living here, I invariably go over the limit on the last few days of each month.

168 posts

Master Geek
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Subscriber

  Reply # 499041 28-Jul-2011 17:16 Send private message

here here to larger capps for no extra cost....

566 posts

Ultimate Geek
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Trusted
TelstraClear

  Reply # 499045 28-Jul-2011 17:26 Send private message

We have some exciting things in the pipeline - Shabby? Never!



861 posts

Ultimate Geek
+1 received by user: 38


Reply # 499048 28-Jul-2011 17:30 Send private message

TelstraClear: We have some exciting things in the pipeline - Shabby? Never!

168 posts

Master Geek
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  Reply # 499051 28-Jul-2011 17:42 Send private message

TelstraClear: We have some exciting things in the pipeline - Shabby? Never!



Looking forward to hearing about this "exciting" in the pipeline. but not holding my breath,,,
Im a chch cable user and rate the cable service better than dsl, its a pity i stopped paying you money for an actual phone line.

BRING BACK NEW ZEALAND CALLCENTERS.......................


643 posts

Ultimate Geek
+1 received by user: 7


  Reply # 499076 28-Jul-2011 19:07 Send private message

TelstraClear: We have some exciting things in the pipeline - Shabby? Never!


Do these "exciting" things also apply to cable broadband? (given this thread is obviously about ADSL) And will we see it this century?

I'm @nate
5936 posts

Uber Geek
+1 received by user: 218

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  Reply # 499176 28-Jul-2011 23:41 Send private message

phantomdb:
TelstraClear: We have some exciting things in the pipeline - Shabby? Never!


BRING BACK NEW ZEALAND CALLCENTERS.......................



Do a 2 for 1. Bigger caps and a NZ based call centre.

I wonder if any of the staff at TelstraClear have ever tried ringing their own helpdesk.




696 posts

Ultimate Geek
+1 received by user: 45


  Reply # 499220 29-Jul-2011 07:53 Send private message

TelstraClear: We have some exciting things in the pipeline - Shabby? Never!


More smoke and mirrors from TCL..no doubt they will have a public relations event and promise the earth and deliver very little.

1844 posts

Uber Geek
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  Reply # 499221 29-Jul-2011 07:57 Send private message

I'm wondering if they will finally bring unlimited toll calls to customer's on the cable network, they been there for Telecom Wholesale customers for a while now

1883 posts

Uber Geek
+1 received by user: 245


  Reply # 499521 29-Jul-2011 18:24 Send private message

nate:
phantomdb:
TelstraClear: We have some exciting things in the pipeline - Shabby? Never!


BRING BACK NEW ZEALAND CALLCENTERS.......................



Do a 2 for 1. Bigger caps and a NZ based call centre.

I wonder if any of the staff at TelstraClear have ever tried ringing their own helpdesk.

I did when I worked there, a couple of times. I tell you, the 45 minute wait was not fun.

19 posts

Geek


  Reply # 500958 2-Aug-2011 18:24 Send private message

45 mins. Bliss. I am not a fan of the overseas call centres as they lack the ability to make decisions and appear to have limited knowledge.... "I will just put you on hold for 2 mins" ...after every one minute of talking... Arrggh I dread having to call the Helpdesk. To be fair they are friendly enough, but quite impersonal and artificial at times.

My record for waiting with TCL was some years ago...and for an NZ based call centre ..nearly 3 hours so I just watched TV and left phone on speaker... Still having mixed performance with my T-Box. Next major issue will see it returned to TCL.



861 posts

Ultimate Geek
+1 received by user: 38


  Reply # 501241 3-Aug-2011 11:05 Send private message

Seems that Slingshot are launching an all-you-can-eat broadband plan for $40 for the first 6 months, then $80 per month.  And they say that some of their customers are using a terabyte or more per month.  See http://www.techday.co.nz/start-up/news/slingshot-re-launches-limitless-broadband/20737/8/

5 posts

Wannabe Geek


  Reply # 501249 3-Aug-2011 11:33 Send private message

Well Im currently with ACS-Online for internet (10GB int / 100GB nat - Cable @$92) but have been thinking of moving back to Telstra for some time now as ACS have not updated their plans in years. (apparently Telstra haven’t updated their wholesale plans)

If Telstra they can offer large caps for a good price I’m interested, I would prob swap out SkyHDi as well.
  I don’t care about speed, what’s the point of having a 10 or 100mbit connection if you can’t use it.

168 posts

Master Geek
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  Reply # 502134 4-Aug-2011 20:00 Send private message

MurrayM: Seems that Slingshot are launching an all-you-can-eat broadband plan for $40 for the first 6 months, then $80 per month.  And they say that some of their customers are using a terabyte or more per month.  See http://www.techday.co.nz/start-up/news/slingshot-re-launches-limitless-broadband/20737/8/


oh oh oh sounds like a DAMN good reason to stop using cable... oh and that would be Good Bye telstra.. Oh boo hooo............

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