Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
This subforum is now locked. Please post TelstraClear topics in the Vodafone forum. You can find more information here.




2460 posts

Uber Geek
+1 received by user: 223

Trusted
Subscriber

Topic # 96442 27-Jan-2012 11:59 Send private message

So my grandmother has had Telstraclear phone service for the last couple of years, and the person whose name it was in has moved out and released the phone number for her to pick up, unfortunately doing so by cancelling the service.  Apparently we need to sign up to Telstraclear for her as well in order to pick up the number (she's 76 and probably wouldn't take well to having to change the number she's had since phones first went seven digits).  The problem is Telstraclear insists that it will take until the 31st to connect her - in the meantime her medical alarm is going unmonitored which is of grave concern to us as she has very frequent health issues.

Does anyone know of any good contacts inside TC who can expedite this for us as we need this sorted ASAP and TC is just giving us the runaround.

Create new topic
566 posts

Ultimate Geek
+1 received by user: 2

Trusted
TelstraClear

  Reply # 574029 27-Jan-2012 12:03 Send private message

Hi Kyanar,

Can you please email me (button in the ribbon above this post) the customer number and your contact details and I'll ask one of the team to look into this for you.

Gary

BTW, there's information on the Medical Dependency Register here: http://www.telstraclear.co.nz/customer-zone/payment-and-billing/medical-dependency-registration.cfm

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Orcon Global Mode launched
Created by freitasm, last reply by FlameBeard on 27-Aug-2014 23:27 (91 replies)
Pages... 5 6 7


Advice on Residential Fence replacement and neighbour
Created by networkn, last reply by nickrout on 27-Aug-2014 19:45 (26 replies)
Pages... 2


What would show if the net went down?
Created by gnfb, last reply by gnfb on 27-Aug-2014 23:33 (25 replies)
Pages... 2


Moving to Auckland - advise & recommendation
Created by nakedmolerat, last reply by nakedmolerat on 26-Aug-2014 22:48 (47 replies)
Pages... 2 3 4


Vodafone TV multicast settings on pfSense?
Created by kenkeniff, last reply by kenkeniff on 27-Aug-2014 10:32 (182 replies)
Pages... 11 12 13


XtraHost - Closing
Created by achieveit, last reply by quickymart on 27-Aug-2014 18:57 (19 replies)
Pages... 2


Slingshots Front Up! Are applauding or sceptical?
Created by gnfb, last reply by gnfb on 26-Aug-2014 21:49 (19 replies)
Pages... 2


Another Gaming computer help question
Created by Lyderies, last reply by timmmay on 26-Aug-2014 18:06 (38 replies)
Pages... 2 3



Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.