Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
Buying anything on Amazon? Please use the Geekzone Amazon aff link.




2567 posts

Uber Geek
+1 received by user: 261

Trusted
Subscriber

Topic # 96442 27-Jan-2012 11:59 Send private message

So my grandmother has had Telstraclear phone service for the last couple of years, and the person whose name it was in has moved out and released the phone number for her to pick up, unfortunately doing so by cancelling the service.  Apparently we need to sign up to Telstraclear for her as well in order to pick up the number (she's 76 and probably wouldn't take well to having to change the number she's had since phones first went seven digits).  The problem is Telstraclear insists that it will take until the 31st to connect her - in the meantime her medical alarm is going unmonitored which is of grave concern to us as she has very frequent health issues.

Does anyone know of any good contacts inside TC who can expedite this for us as we need this sorted ASAP and TC is just giving us the runaround.

Create new topic
566 posts

Ultimate Geek
+1 received by user: 2

Trusted
TelstraClear

  Reply # 574029 27-Jan-2012 12:03 Send private message

Hi Kyanar,

Can you please email me (button in the ribbon above this post) the customer number and your contact details and I'll ask one of the team to look into this for you.

Gary

BTW, there's information on the Medical Dependency Register here: http://www.telstraclear.co.nz/customer-zone/payment-and-billing/medical-dependency-registration.cfm

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

Am I going down? App for the fearful of flying.
Created by networkn, last reply by Sideface on 29-Jan-2015 23:07 (47 replies)
Pages... 2 3 4


Police Speed Campaign - Summer 2014/2015
Created by nzkiwiman, last reply by TLD on 31-Jan-2015 10:20 (175 replies)
Pages... 10 11 12


Which canon flash?
Created by esawers, last reply by timmmay on 30-Jan-2015 16:15 (19 replies)
Pages... 2


Bad lower back.
Created by TimA, last reply by jimbob79 on 30-Jan-2015 16:01 (77 replies)
Pages... 4 5 6


New to VDSL and wondering if I can change where the modem connects in the house
Created by Valcor, last reply by quickymart on 29-Jan-2015 20:59 (17 replies)
Pages... 2


AdBlockers on Geekzone
Created by freitasm, last reply by wally22 on 29-Jan-2015 09:55 (69 replies)
Pages... 3 4 5


Post your Boat
Created by TimA, last reply by DarthKermit on 31-Jan-2015 08:53 (32 replies)
Pages... 2 3


Help recognize big black spider nope
Created by solival, last reply by heylinb4nz on 30-Jan-2015 13:34 (16 replies)
Pages... 2



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.