My parents moved their phone and broadband services from TelstraClear but they are still trying to bill. They are not charging for the BB services or Homeline, but did send a bill for wiring maintenance, caller ID and call diversion.
When they changed they even called TC to make sure that all would be stopped, but they failed.
It's so sad to see a telecoms provider like TelstraClear that can't just let go.
hellonearthisman: My parents moved their phone and broadband services from TelstraClear but they are still trying to bill.
Sorry to hear about this. Please email me (click on the 'email' button in the ribbon above this post) with the customer name, account number and contact details (address and a contact number we can call for more information if needed). I'll ask one of the team here to look into this for you.
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