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Forums › Microsoft Windows › My one year old Dell Inspiron 15 Intel N5010 won't work under Windows 8


111 posts

Master Geek
Topic # 111402 1-Nov-2012 20:45 Send private message

Check yours ...

http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&cs=19&docid=575111&l=en&s=dhs

Talk about being pissed off ...

Oh wait, it means I have an excuse for a new laptop.....

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845 posts

Ultimate Geek
  Reply # 710669 1-Nov-2012 21:18 Send private message

Bugger same laptop as mine, mind you not supported is different to will not work at all maybe someone will work through any potential problems

2970 posts

Uber Geek

Subscriber
  Reply # 710672 1-Nov-2012 21:20 Send private message

Wade: not supported is different to will not work at all

Indeed. "Unsupported" = Tech support department won't help you. This has no bearing whatsoever on whether it'll actually work or not.



111 posts

Master Geek
  Reply # 710685 1-Nov-2012 21:37 Send private message

I found out because I tried to install Windows 8 Enterprise tonight. After churning around for about 30 minutes it came back that the software couldn't be installed and it was uninstalling itself. Then it said to contact the manufacturer, which is what I did.

So Windows 8 itself rejects the laptop.

86 posts

Master Geek
  Reply # 710730 1-Nov-2012 22:26 Send private message

Instead of Enterprise, just install Pro. My old clunker HP dv2000 from 2007 is running it fine.



111 posts

Master Geek
  Reply # 710796 2-Nov-2012 07:28 Send private message

According to a post on Dells website its the Bios and the power management thats the problem

The drivers are not the problem with the n5010 and windows 8 x64, it is the bios and the power management. Does not always come back from sleep and needs a hard reboot. I had troubles with hibernation as well with the laptop turning itself on.


http://en.community.dell.com/support-forums/software-os/f/4677/p/19473922/20219825.aspx#20219825


805 posts

Ultimate Geek
  Reply # 712608 5-Nov-2012 22:15 Send private message

So if you turn off all the power management crap in the BIOS it should theoretically install fine just don't think about using sleep or hibernate

which BIOS version do you have the latest is A15

Dell Inspiron N5010 System BIOS Release Date: 7/24/2011
Importance: Recommended
Version: A15




Asus Crosshair IV Formula AMD Phenom II X4 965BE, 8GB Corsair Vengence LP, Sapphire Radeon HD7850 2GB 950/1250, 1x WesternDigital WD2500AAJS 7200rpm 8MB cache SATAII , 1x Samsung spinpoin F1 HD502IJ 1x storage mode,
2x Samsung Spinpoint F1 HD502IJ RAID0 Boot, 1x Pioneer DVR212s 18x DVDRW, SilverStone ST75F-P (750W) Full Modular PSU, OS WINDOWS 7 x64 ultimate (7600), SilverStone RaVeN RV02B-W

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