Every so often I notice that my wireless connection stops having access to the Internet. To remedy this, I disable and re-enable the adapter.
OS: Windows 8 Pro
Laptop brand: Samsung NP-RV511-A07NZ
I have noticed, at the same time, the following in Event Viewer:
Log Name: System
Date: 13/12/2012 9:50:42 a.m.
Event ID: 10002
Task Category: None
WLAN Extensibility Module has stopped.
Module Path: C:\WINDOWS\System32\bcmihvsrv64.dll
The utility to update Samsung software and drivers show the network adapters have the latest drivers.
The funny thing is prior to this issue, I had Windows 8 Pro (upgraded from Windows 7) and this never appeared. After having done a clean install of Windows 8 Pro (keeping personal files only), this has appeared.
I have disabled the computer allowing to put the adapter to sleep, but this has not solved the issue.
Having rung Samsung, I was told to ring Microsoft, who told me to ring my ISP for some driver. I rang TelstraClear and told them, and like me, didn't know why Microsoft told me to ring them. They told me to ring Microsoft again, which I did. They said to ring Samsung. Samsung can't help because I have upgraded the original OS - despite being told days earlier that I would not receive the usual support for my laptop except for drivers and software released by Samsung.
Is it a case of me ringing Broadcom and asking for a Windows 8 driver (that Samsung haven't released yet), or is there another way to sort out this problem?