Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



9 posts

Wannabe Geek


Topic # 55357 31-Dec-2009 10:59 Send private message

Hi, 
Appreciate your help.
New laptop - 1 week ago
running Win 7 and MS Office 2007
have transferred files from old laptop including favourites and email stuff.

Worked very well until yesterday.  Most desktop icone and almost all the program e icons in "All Programmes" have changed to the Word Icon.  Plus both the icon and selection for IE have disappeared.
Links for all programmes then take us to MS Word 2007 and ask for file compatability stuff.

Tried:
Northon Anti Virus
ESET Anti Virus
SmitFraudFix
All no improvement in the icon issue.  all icons (except Recycle Bin) still show as Word docs)

What have we done?  More importantly what do we do to return this thing to normal and usable?

Have spent 90 minutes on hold with Microsoft this morning to be told a tech will ph back in 1hr - Tui...

Thnaks - Maleko


Create new topic
3959 posts

Uber Geek
+1 received by user: 26

Moderator
Trusted
Subscriber

  Reply # 286248 31-Dec-2009 11:03 Send private message

Have you tried malwarebytes?



9 posts

Wannabe Geek


  Reply # 286262 31-Dec-2009 12:52 Send private message

Thanx, will do.

SCM

395 posts

Ultimate Geek
+1 received by user: 35


  Reply # 286508 2-Jan-2010 13:25 Send private message

Does Win7 have a system restore?



9 posts

Wannabe Geek


  Reply # 287322 6-Jan-2010 07:59 Send private message

Hi SCM & rscole86,
thanks for your suggestions. It turns out that the user profile was corrupt and that by creating a new user, transferring data from the old tot he new, then deleting the corrupt user profile has fixed the problem
Cheers - Maleko

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

How good is your general Science Knowledge?
Created by Aredwood, last reply by joker97 on 31-Oct-2014 23:44 (39 replies)
Pages... 2 3


Government Limos
Created by networkn, last reply by Bung on 31-Oct-2014 12:39 (94 replies)
Pages... 5 6 7


Snap refuses to replace faulty gear
Created by Brendan, last reply by MadEngineer on 28-Oct-2014 19:07 (92 replies)
Pages... 5 6 7


Sky will be 'upgrading software' of My Sky to connect to internet. What does that mean?
Created by Geektastic, last reply by NonprayingMantis on 31-Oct-2014 23:55 (27 replies)
Pages... 2


Shutup and take my money (via NFC on my mobile phone)
Created by sxz, last reply by sonyxperiageek on 31-Oct-2014 22:34 (24 replies)
Pages... 2


Uber: a cheaper taxi ride?
Created by kingdragonfly, last reply by livisun on 31-Oct-2014 14:47 (34 replies)
Pages... 2 3


OneDrive code giveaway - go!
Created by freitasm, last reply by pgsheng on 1-Nov-2014 01:50 (33 replies)
Pages... 2 3


DDos Protection from ISP
Created by charsleysa, last reply by freitasm on 31-Oct-2014 12:11 (46 replies)
Pages... 2 3 4



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.