Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



9 posts

Wannabe Geek


Topic # 55357 31-Dec-2009 10:59 Send private message

Hi, 
Appreciate your help.
New laptop - 1 week ago
running Win 7 and MS Office 2007
have transferred files from old laptop including favourites and email stuff.

Worked very well until yesterday.  Most desktop icone and almost all the program e icons in "All Programmes" have changed to the Word Icon.  Plus both the icon and selection for IE have disappeared.
Links for all programmes then take us to MS Word 2007 and ask for file compatability stuff.

Tried:
Northon Anti Virus
ESET Anti Virus
SmitFraudFix
All no improvement in the icon issue.  all icons (except Recycle Bin) still show as Word docs)

What have we done?  More importantly what do we do to return this thing to normal and usable?

Have spent 90 minutes on hold with Microsoft this morning to be told a tech will ph back in 1hr - Tui...

Thnaks - Maleko


Create new topic
3951 posts

Uber Geek
+1 received by user: 26

Moderator
Trusted
Subscriber

  Reply # 286248 31-Dec-2009 11:03 Send private message

Have you tried malwarebytes?



9 posts

Wannabe Geek


  Reply # 286262 31-Dec-2009 12:52 Send private message

Thanx, will do.

SCM

395 posts

Ultimate Geek
+1 received by user: 35


  Reply # 286508 2-Jan-2010 13:25 Send private message

Does Win7 have a system restore?



9 posts

Wannabe Geek


  Reply # 287322 6-Jan-2010 07:59 Send private message

Hi SCM & rscole86,
thanks for your suggestions. It turns out that the user profile was corrupt and that by creating a new user, transferring data from the old tot he new, then deleting the corrupt user profile has fixed the problem
Cheers - Maleko

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Windows 10 announced, as well as developer preview
Created by macuser, last reply by Behodar on 2-Oct-2014 11:24 (74 replies)
Pages... 3 4 5


Moment of Truth?
Created by BarTender, last reply by JimmyC on 29-Sep-2014 09:16 (441 replies)
Pages... 28 29 30


Can i have 2 ISP's at home?
Created by ReckITT, last reply by Lazarui on 30-Sep-2014 18:15 (49 replies)
Pages... 2 3 4


Why is your nickname what it is, what are the origins of it?
Created by Presso, last reply by xontech on 2-Oct-2014 11:02 (91 replies)
Pages... 5 6 7


What time will the Apple Store online be selling the iPhone 6?
Created by scotiwis, last reply by Bextinaa on 2-Oct-2014 09:53 (121 replies)
Pages... 7 8 9


iPhone 6 From Spark - Order Dates and Pricing?
Created by Otagolad, last reply by mahdibassam on 1-Oct-2014 17:03 (348 replies)
Pages... 22 23 24


Easiest way to have iPhone warranty service
Created by JoshWright, last reply by nitrotech on 30-Sep-2014 21:37 (15 replies)

Registering with metaname
Created by freitasm, last reply by freitasm on 30-Sep-2014 18:16 (13 replies)


Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.