Yet another reason to hate Microsoft

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nathan

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Microsoft NZ

Reply # 469967 17-May-2011 09:13
Hi I work for Microsoft New Zealand, sorry you are having problems with support Please refer to our Christchurch Earthquake support options page http://www.microsoft.com/nz/canterbury/default.aspx when you call support on 0800 800 004 please explain clearly to them that you are just tring to activate your Windows XP machine, not asking for typical support case to be opened Cheers Nathan

167 posts

Master Geek

Reply # 469969 17-May-2011 09:15
nathan: Hi I work for Microsoft New Zealand, sorry you are having problems with support Please refer to our Christchurch Earthquake support options page http://www.microsoft.com/nz/canterbury/default.aspx when you call support on 0800 800 004 please explain clearly to them that you are just tring to activate your Windows XP machine, not asking for typical support case to be opened Cheers Nathan But Nathan I did take the Chch support option on the phone (press 1) I just find it hugely obnoxious that Microsoft would fail the activation, and then try to charge me when I ask "why?"

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Microsoft NZ

Reply # 469974 17-May-2011 09:22
the online activation shouldn't be failing if its been a few months since you last activated that XP license key If when you call back support 0800 800 004 you are continuing to have problems with getting them to activate over the phone, please feel free to call me directly on 021 375503 Thanks Nathan

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Reply # 470004 17-May-2011 10:10
nathan: the online activation shouldn't be failing if its been a few months since you last activated that XP license key If when you call back support 0800 800 004 you are continuing to have problems with getting them to activate over the phone, please feel free to call me directly on 021 375503 Thanks Nathan You cant complain about that service. Nice work Nathan. "Political correctness is a doctrine fostered by a delusional, illogical minority, and rabidly promoted by an unscrupulous mainstream media which holds forth the proposition that it is entirely possible to pick up a turd by the clean end." My thoughts are my own and are in no way representative of my employer.

167 posts

Master Geek

Reply # 470041 17-May-2011 11:53
Hooray Success :) Still could not get the online activation to work But the phone one did Thankx to those who suggested it Cheers Jimmy

3bit.com
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Reply # 470072 17-May-2011 12:45
geekiegeek: You cant complain about that service. Nice work Nathan. +1 Custom software development \| Mt Eden Cafe \| Gardening Blog \| Gardening.co.nz

356 posts

Ultimate Geek

Reply # 472375 22-May-2011 15:03
Wow you shouldnt bag a company because you didnt know what to do. I admit that they could of just said activate via phone but dont bag em for it. Hu? did i do that? 16Mb (EDO RAM), K6-II processor, 2Mb of onboard graphics. 32k dial up modem. 12 speed CD ROM. 5¼-inch floppy drive. 500Mb HDD.

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