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985 posts

Ultimate Geek
+1 received by user: 53


Topic # 101183 26-Apr-2012 10:08 Send private message

Had issues yesterday morning but it was OK in the afternoon - but again today no access to the Kiwibank website including the moblie site on my phone.

Both are VF connections.

Anyone else having these issues?

Tracing route to kiwibank.co.nz [202.12.250.179]
over a maximum of 30 hops:

  1     1 ms    <1 ms    <1 ms  192.168.5.1
  2    26 ms    20 ms    23 ms  be2-100.bras1ldv.akl.vf.net.nz.129.109.203.in-ad
dr.arpa [203.109.129.45]
  3    20 ms    20 ms    19 ms  be5-100.ppnzldv01.akl.vf.net.nz.129.109.203.in-a
ddr.arpa [203.109.129.46]
  4    20 ms    19 ms    20 ms  be8.ppnzldv01.akl.vf.net.nz [203.109.180.241]
  5    20 ms    19 ms    19 ms  be8.ppnzldv01.akl.vf.net.nz [203.109.180.241]
  6    21 ms    21 ms    22 ms  UNASSIGNED-192-203-154-145.ape.net.nz [192.203.1
54.145]
  7     *        *        *     Request timed out.
  8     *        *     nzpost.ape.net.nz [192.203.154.39]  reports: Destination
net unreachable.

Trace complete.

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3079 posts

Uber Geek
+1 received by user: 29

Trusted

  Reply # 615313 26-Apr-2012 10:23 Send private message

Yes, same here.  It took me ages to get onto the website yesterday and set up a payment to go out today.

Their website finally loaded just now after waiting a minute or two and I managed to login to internet banking.  Seems to be OK at present.





1851 posts

Uber Geek
+1 received by user: 244


  Reply # 615319 26-Apr-2012 10:36 Send private message

I've been having issues since around the time they switched to their new look. It takes an age to load if I just go straight to kiwibank.co.nz.

Going directly to https://www.ib.kiwibank.co.nz/ seems ok though.

230 posts

Master Geek
+1 received by user: 21


  Reply # 615342 26-Apr-2012 11:46 Send private message

nitrotech: Had issues yesterday morning but it was OK in the afternoon - but again today no access to the Kiwibank website including the moblie site on my phone.

Both are VF connections.

Anyone else having these issues?

Tracing route to kiwibank.co.nz [202.12.250.179]
over a maximum of 30 hops:

  1     1 ms      2    26 ms    20 ms    23 ms  be2-100.bras1ldv.akl.vf.net.nz.129.109.203.in-ad
dr.arpa [203.109.129.45]
  3    20 ms    20 ms    19 ms  be5-100.ppnzldv01.akl.vf.net.nz.129.109.203.in-a
ddr.arpa [203.109.129.46]
  4    20 ms    19 ms    20 ms  be8.ppnzldv01.akl.vf.net.nz [203.109.180.241]
  5    20 ms    19 ms    19 ms  be8.ppnzldv01.akl.vf.net.nz [203.109.180.241]
  6    21 ms    21 ms    22 ms  UNASSIGNED-192-203-154-145.ape.net.nz [192.203.1
54.145]
  7     *        *        *     Request timed out.
  8     *        *     nzpost.ape.net.nz [192.203.154.39]  reports: Destination
net unreachable.

Trace complete.


They tweeted this morning if I remember correctly that they were having issues with their website and online banking. Am at work so can't see any tweets for updates but if you look them up on twitter @KiwibankNZ they usually post any issues there




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