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1868 posts

Uber Geek
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  Reply # 691302 25-Sep-2012 19:18 Send private message quote this post

1080p:
So they have a $150 fee if your item is flagged by customs. That seems incredibly steep since I can ship a phone (for example) in myself and pay nothing (except the GST) if it is flagged by customs.

Are you sure it's only the GST? I have heard (but can't confirm) that you will be stung customs/brokerage fees of around $60-80 or so??




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Ultimate Geek
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  Reply # 691310 25-Sep-2012 19:31 Send private message quote this post

You have to pay a customs import transaction fee of 38.07 inc GST, and probably also duty (depending on what you are importing) as well as GST.

But if NZ Post's $150 is in addition to those charges, it's about 10 times what I was charged by another agent.

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  Reply # 691315 25-Sep-2012 19:38 Send private message quote this post

blair003: You have to pay a customs import transaction fee of 38.07 inc GST, and probably also duty (depending on what you are importing) as well as GST.

But if NZ Post's $150 is in addition to those charges, it's about 10 times what I was charged by another agent.

Ah thanks for that. So for something with no duties (most geek goods), it is around $40 as a handling fee, plus GST on the goods/shipping, and nothing more?




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Ultimate Geek
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  Reply # 691318 25-Sep-2012 19:47 Send private message quote this post

Yup, plus a charge by the company handling the package, apparently $150 in the case of NZ post.

Last time I didn't know about the rules and jet worldwide contacted me regarding some shirts I ordered from the UK which were assessed. They charged me a $15+GST 'administration fee' which is a far cry from $150. I'm not sure if they are subsidised by the retailer I used or how it works or even if they had a right to charge me the $15.

Details on customs fees and charges are at http://www.customs.govt.nz/features/charges/feetypes/Pages/default.aspx

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  Reply # 691340 25-Sep-2012 20:34 Send private message quote this post

jonherries: I am waiting for some sunglasses. Used youshop. Few comments:

Login and account management via nzpost is poor.
Target delivery date is a week and a half, that is slower than apple shipping stuff from china.
Not clear how they come up with the price. Says my volumetric weight is 1.5Kg (sunglasses remember), but only paid the 500g rate...

Jon


Care to clarify on NZPost's log in failures? I find the site supremely easy to use and really like it. I also use their TradeMe share feature extensively. It really is great work by them in my opinion.

Given that you're paying Apple a premium price for nearly everything - including shipping - it is hardly surprising that they provide expedited shipping.

There are two weight dimensions given by NZPost, the parcel (actual) weight and volumetric weight which is the weight calculated by the volume (space) the box occupies.

The actual weight is what the fees are based on unless your volumetric weight is extreme in which case NZPost reserve the right to charge on volumetric weight. Fair enough if you're going to ship a feather in a fridge box.

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  Reply # 691345 25-Sep-2012 20:38 Send private message quote this post

freitasm:
1080p:?"If your parcel is assessed for GST and/or duty, you will need to pay additional costs for your item to be cleared by Customs. New Zealand Post can facilitate the clearance of your parcel by Customs and the charge for this is NZD $150 (including GST) per parcel. If you choose to use another clearance agent, these charges will not apply, but you will need to pay your clearance agent?s fees."


Hmmm. It's a lot more than Prezoom's fee - IIRC it is $90 from previous pages?



The difference is that PreZoom charge the $90 fee regardless of whether Customs flags your parcel, NZPost only charges you if Customs flags it. Still quite a sting over just importing the package yourself and simply paying the GST alone, direct to Customs.

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  Reply # 691375 25-Sep-2012 21:42 Send private message quote this post

1080p:
freitasm:
1080p:?"If your parcel is assessed for GST and/or duty, you will need to pay additional costs for your item to be cleared by Customs. New Zealand Post can facilitate the clearance of your parcel by Customs and the charge for this is NZD $150 (including GST) per parcel. If you choose to use another clearance agent, these charges will not apply, but you will need to pay your clearance agent?s fees."


Hmmm. It's a lot more than Prezoom's fee - IIRC it is $90 from previous pages?



The difference is that PreZoom charge the $90 fee regardless of whether Customs flags your parcel, NZPost only charges you if Customs flags it. Still quite a sting over just importing the package yourself and simply paying the GST alone, direct to Customs.

Are you suggesting there is a chance things will slide when the come via YouShop? Surely that's not right...




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  Reply # 691377 25-Sep-2012 21:45 Send private message quote this post

Well GST payment is not certain when importing things. They must be flagged by Customs in the first place. Of the two dozen or so items I have personally imported I have paid GST on two of them.

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  Reply # 691379 25-Sep-2012 21:47 Send private message quote this post

1080p: Well GST payment is not certain when importing things. They must be flagged by Customs in the first place. Of the two dozen or so items I have personally imported I have paid GST on two of them.

So that's out of 2 dozen items with an openly declared value > $400?




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  Reply # 691628 26-Sep-2012 12:25 Send private message quote this post

Yep.

19 posts

Geek
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  Reply # 691689 26-Sep-2012 14:07 Send private message quote this post

My experience so far:
Purchased and item (DSLR camera) through Amazon 16Sep
Item shipped to YouShop warehouse Portland, OR. 17Sep
Arrived Portland, OR. warehouse 18Sep (1 p.m.)
NZ Post contacted me 19Sep with shipped charges, paid same day.
My account at YouShop shows that the item is "Ready to dispatch" - So it's been sitting there for 7 days!
Phoned NZPost yesterday and they told my that they wait till there is a 'container load' before forwarding to NZ, but I get the impression the service was not well understood by the lady on the phone (but she was doing her best to assist)



774 posts

Ultimate Geek
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  Reply # 691690 26-Sep-2012 14:09 Send private message quote this post

freitasm:
BlueShift: Not to be rudely inquisitive or anything, but out of curiosity, if I, for instance, buy a Kindle at $150ish, how much goes to GZ? Doing some xmas shopping soon, and a Kindle or two are on the list...


An average of 6% of each purchase from Amazon. Sometimes more, sometimes less, depending on product and how many orders per month.


Should be a couple of Kindles showing on your list as of about nowish.

1868 posts

Uber Geek
+1 received by user: 26


  Reply # 691691 26-Sep-2012 14:10 Send private message quote this post

regius: My experience so far:
Purchased and item (DSLR camera) through Amazon 16Sep
Item shipped to YouShop warehouse Portland, OR. 17Sep
Arrived Portland, OR. warehouse 18Sep (1 p.m.)
NZ Post contacted me 19Sep with shipped charges, paid same day.
My account at YouShop shows that the item is "Ready to dispatch" - So it's been sitting there for 7 days!
Phoned NZPost yesterday and they told my that they wait till there is a 'container load' before forwarding to NZ, but I get the impression the service was not well understood by the lady on the phone (but she was doing her best to assist)



Were you charged $150 and GST?




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  Reply # 691692 26-Sep-2012 14:10 Send private message quote this post

Thanks - I won't see them until they actually ship. But thanks anyway :)

And folks, if you're buying anything from Amazon, please keep using our link to the Amazon Kindle to get to their page...





19 posts

Geek
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  Reply # 691755 26-Sep-2012 16:03 Send private message quote this post

All I have been charged at this stage by NZPost is the shipping charge - $44 less 15% plus a $6 fee for compensation cover (Signature required). I guess GST etc will be paid at this end on clearance.
BTW this was an item that was geo-locked when I first tried using my NZ address. I used my ANZ Visa card without any problem.

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