Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



2102 posts

Uber Geek
+1 received by user: 51


Topic # 110198 4-Oct-2012 23:09 Send private message

So since I've had my MasterCard with ASB, I've been having occasional problems with using it. Sometimes the merchant will insert the card, then the machine tells them to swipe it, then insert, then swipe then it works again. This also happens on machines where I have to insert the card and such, gets quite annoying. I've already had the card replaced for this same issue not so long after I got it, but its still doing it since it was replaced and its just getting more annoying. Have I just been unlucky and gotten two dud cards? Or are any of you experiencing the same problem?

I've also just had my Visa Debit card replaced too, after finding out it the card number was being used overseas without my permission, so I can't really afford a second new card in 1 week. (I'm a student after all)

-Sam





2013 MacBook Air (4GB/1.3GHz i5/128GB SSD) - HP DV6 (8GB/2.8GHz i7/120GB SSD + 750GB HDD)
iPhone 5 (16GB/White/Telecom NZ) - Xperia Z C6603 (16GB/Purple/Telecom NZ)

Sam, Auckland 
Skype: tardtasticx

View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
Minimalist
4600 posts

Uber Geek
+1 received by user: 62

Moderator
Trusted
Subscriber

  Reply # 696521 4-Oct-2012 23:21 Send private message

My VISA credit does it sometimes too. I blame the terminals.

31 posts

Geek
+1 received by user: 7


  Reply # 696522 4-Oct-2012 23:25 Send private message

tardtasticx: So since I've had my MasterCard with ASB, I've been having occasional problems with using it. Sometimes the merchant will insert the card, then the machine tells them to swipe it, then insert, then swipe then it works again. 
-Sam


I used to get this problem quite a bit with my ASB Visa card (chip enabled). I haven't found it to be much of a problem lately. The problem seemed to related to particular EFTPOS terminals, the older style ones didn't seem to cope so well with the chip cards. Most of the retailers have been replacing these slowly over time.

5911 posts

Uber Geek
+1 received by user: 287

Trusted
Subscriber

  Reply # 696568 5-Oct-2012 08:46 Send private message

I get it sometimes with my ASB Visa, but it's getting less frequent. I think it's some readers aren't very good, and the issues are slowly being worked out by stores and eftpos suppliers.




Asus eee pad transformer
iPod 2G
Windows 7 PC
Lots and lots of Nikon camera gear

2734 posts

Uber Geek
+1 received by user: 180

Trusted
Subscriber

  Reply # 696571 5-Oct-2012 08:54 Send private message

I have westpac mastercard. I was in Dubai few weeks back and a few retailers could not process the payment for some unknown reason. I can however use my visa card on that same reader without issue... I wonder if this is an issue exclusive to mastercard only?





15563 posts

Uber Geek
+1 received by user: 829

Trusted
Vodafone NZ
Subscriber

  Reply # 696580 5-Oct-2012 09:07 Send private message

I have a ASB matercard with Paypass and have no issues




2250 posts

Uber Geek
+1 received by user: 160

Trusted
Subscriber

  Reply # 696634 5-Oct-2012 10:24 Send private message

The only place I've ever had this kind of issue is Mobil. They had to swipe the card, insert the card, swipe the card, swipe it again, then insert it again.

BNZ tells me this means they're credit card fraudsters.



2102 posts

Uber Geek
+1 received by user: 51


  Reply # 696636 5-Oct-2012 10:26 Send private message

Kyanar: The only place I've ever had this kind of issue is Mobil. They had to swipe the card, insert the card, swipe the card, swipe it again, then insert it again.

BNZ tells me this means they're credit card fraudsters.


It seems to happen at Mobil quite a lot I will admit. 2 different stations, both have the same problem every time I go there without fail. 





2013 MacBook Air (4GB/1.3GHz i5/128GB SSD) - HP DV6 (8GB/2.8GHz i7/120GB SSD + 750GB HDD)
iPhone 5 (16GB/White/Telecom NZ) - Xperia Z C6603 (16GB/Purple/Telecom NZ)

Sam, Auckland 
Skype: tardtasticx

652 posts

Ultimate Geek
+1 received by user: 20

Trusted

  Reply # 696674 5-Oct-2012 11:02

nakedmolerat: I have westpac mastercard. I was in Dubai few weeks back and a few retailers could not process the payment for some unknown reason. I can however use my visa card on that same reader without issue... I wonder if this is an issue exclusive to mastercard only?


I've had the reverse problem (ASB Visa unable to be processed, Mastercard fine).  My understanding is that it's an issue with the foreign bank not being able to process the payment - so it's always worth carrying both card types!

10170 posts

Uber Geek
+1 received by user: 271

Trusted
Subscriber

  Reply # 697001 6-Oct-2012 00:01 Send private message

Have had a few of the insert - get told to swipe, then get told to insert it on the work machine with national bank visa cards. Most of the time its all good except for it being on dialup so sloooooooow.




Richard rich.ms

129 posts

Master Geek
+1 received by user: 5


  Reply # 697619 7-Oct-2012 21:41 Send private message

tardtasticx:
Kyanar: The only place I've ever had this kind of issue is Mobil. They had to swipe the card, insert the card, swipe the card, swipe it again, then insert it again.

BNZ tells me this means they're credit card fraudsters.


It seems to happen at Mobil quite a lot I will admit. 2 different stations, both have the same problem every time I go there without fail. 

+2 for problems with Mobil - insert, swipe, insert etc - the attendants seem to do it so quickly and nonchalantly that it's something they experience constantly.

431 posts

Ultimate Geek
+1 received by user: 17


  Reply # 697653 7-Oct-2012 23:05 Send private message

I find the stuffing around with chip cards so utterly irritating I avoid using my Visa or Mastercards in any store where possible, I have a standard EFTPOS card I use instead to avoid having to use the irritating chip cards.

When I use chip cards I consistently end up removing at the wrong time causing the transaction to fail.

10170 posts

Uber Geek
+1 received by user: 271

Trusted
Subscriber

  Reply # 697654 7-Oct-2012 23:09 Send private message

lucky015: When I use chip cards I consistently end up removing at the wrong time causing the transaction to fail.


How hard is it to wait till it tells you to remove it.

IMO keep using the card but make sure you shame all the retailers with slow terminals, its under 2-3 seconds on a decent one. up to 15 or so on an old dialup junker.

How much longer are the networks going to tollerate machines on dialup connecting in? Surely that is where there should be an additional charge since it is using someones dialin pool somewhere that cant be getting maintained for any other reason.




Richard rich.ms

431 posts

Ultimate Geek
+1 received by user: 17


  Reply # 697670 7-Oct-2012 23:19 Send private message

richms:
lucky015: When I use chip cards I consistently end up removing at the wrong time causing the transaction to fail.


How hard is it to wait till it tells you to remove it.

IMO keep using the card but make sure you shame all the retailers with slow terminals, its under 2-3 seconds on a decent one. up to 15 or so on an old dialup junker.

How much longer are the networks going to tollerate machines on dialup connecting in? Surely that is where there should be an additional charge since it is using someones dialin pool somewhere that cant be getting maintained for any other reason.


I will admit on some terminals it isn't too much of a problem but considering I tend to frequent places with slow terminals It can really irritate me, Really I just see no reason why a payment system upgrade should take longer and require more thought.

2734 posts

Uber Geek
+1 received by user: 180

Trusted
Subscriber

  Reply # 697672 7-Oct-2012 23:21 Send private message

richms:
lucky015: When I use chip cards I consistently end up removing at the wrong time causing the transaction to fail.


How hard is it to wait till it tells you to remove it.


+1

I dont find it troublesome at all. You can clearly see the instruction when to remove the card.





2250 posts

Uber Geek
+1 received by user: 160

Trusted
Subscriber

  Reply # 697710 8-Oct-2012 07:34 Send private message

richms: How hard is it to wait till it tells you to remove it.

IMO keep using the card but make sure you shame all the retailers with slow terminals, its under 2-3 seconds on a decent one. up to 15 or so on an old dialup junker.

How much longer are the networks going to tollerate machines on dialup connecting in? Surely that is where there should be an additional charge since it is using someones dialin pool somewhere that cant be getting maintained for any other reason.


Everyone should aim to be Whitcoulls.  Even with a chip card, a transaction there is consistently 1-2 seconds total duration.  Even the big supermarkets are slower.

 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic








Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when new jobs are posted to our jobs board:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Telecom introduces unlimited broadband data plan
Created by freitasm, last reply by NonprayingMantis on 23-Apr-2014 23:13 (93 replies)
Pages... 5 6 7


Stonedine
Created by Lizard1977, last reply by surfisup1000 on 23-Apr-2014 21:27 (58 replies)
Pages... 2 3 4


Telecom has started metering their TiVo customers' broadband usage (WITHOUT PRENOTIFICATION)
Created by Peteriv, last reply by mxpress on 23-Apr-2014 14:22 (69 replies)
Pages... 3 4 5


Forms of government for New Zealand
Created by charsleysa, last reply by KiwiNZ on 23-Apr-2014 20:57 (169 replies)
Pages... 10 11 12


Parallel imported product
Created by Wills1, last reply by joker97 on 23-Apr-2014 21:01 (53 replies)
Pages... 2 3 4


MH370 - Call for Search & Rescue Help
Created by DS248, last reply by joker97 on 23-Apr-2014 22:37 (737 replies)
Pages... 48 49 50


Labour MP Shane Jones to step down
Created by jeffnz, last reply by jeffnz on 23-Apr-2014 20:41 (32 replies)
Pages... 2 3


Upcoming Freeview Restack AUCKLAND
Created by Brunzy, last reply by richms on 23-Apr-2014 21:05 (13 replies)


Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.