Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

gzt



4331 posts

Uber Geek
+1 received by user: 196

Subscriber

Topic # 111538 6-Nov-2012 21:30 Send private message

When buying from a daily deal site - can that site/business be held legally responsible under FTA/CGA for warranty service (as a retailer) if the company using the site to sell goods disappears or provides completely unacceptable level of service?

Create new topic
Hawkes Bay
8481 posts

Uber Geek
+1 received by user: 3

Mod Emeritus
Trusted
Subscriber

  Reply # 713211 6-Nov-2012 21:58 Send private message

Who are you paying? That business is the retailer, and liable for CGA remedies.




Visit http://www.thecloud.net.nz for New Zealand based Hosted Exchange, Virtual Servers, Web Hosting, FTP Backup & more.
(1GB free FTP storage, or larger plans from $5.75)
 
 - Setup your own mailserver at home on Ubuntu Server - full step by step howto here.
 - Have you seen this: Nathan "KFC4LIFE" Dunn.


7022 posts

Uber Geek
+1 received by user: 348


  Reply # 713214 6-Nov-2012 22:01 Send private message

gzt: When buying from a daily deal site - can that site/business be held legally responsible under FTA/CGA for warranty service (as a retailer) if the company using the site to sell goods disappears or provides completely unacceptable level of service?


I think it depends on the website, and who you are purchasing it from. eg who the contract is with which should appear on the invoice. I believe there are different types operating in NZ. Some are direct retailers, while others are just an introduction to the real seller.

gzt



4331 posts

Uber Geek
+1 received by user: 196

Subscriber

  Reply # 713240 6-Nov-2012 22:45 Send private message

I was considering a purchase on yazoom, but was wondering if there were any general principles applying in consumer law.

The warranty section 7 of yazoom terms and conditions appears to say something like:
a) we disclaim warranty of any kind
b) except for that required by law
c) we accept we have responsibility for warranty replacement / repair

grateful for any opinions on that.

Since payment is processed through those sites it appears to me the deal sites are acting as retailers and have responsibilities to live up to whatever warranty offer is being promoted.

6968 posts

Uber Geek
+1 received by user: 746

Trusted
Subscriber

  Reply # 713288 7-Nov-2012 00:50 Send private message

The part that protects you is "As required by law".

The person who sends you the invoice is responsible.

19379 posts

Uber Geek
+1 received by user: 1215

Moderator
Trusted
Biddle Corp
Subscriber

  Reply # 713303 7-Nov-2012 06:28 Send private message

INAL but with a number of these sites the invoice / payment is handed by the daily deal site, who take their chunk of the commission and then pass the $ on to the retailer involved. Under current laws this makes them liable, whether they like it or not.

821 posts

Ultimate Geek
+1 received by user: 34


  Reply # 713306 7-Nov-2012 06:53 Send private message

I recently made a purchase that I believe was not "fit for purpose". I emailed the site (not the supplier) directly and they have offered me a full refund on return.

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Orcon Global Mode launched
Created by freitasm, last reply by tgzerozone on 28-Aug-2014 07:49 (94 replies)
Pages... 5 6 7


Advice on Residential Fence replacement and neighbour
Created by networkn, last reply by nickrout on 27-Aug-2014 19:45 (26 replies)
Pages... 2


What would show if the net went down?
Created by gnfb, last reply by gnfb on 27-Aug-2014 23:33 (25 replies)
Pages... 2


Moving to Auckland - advise & recommendation
Created by nakedmolerat, last reply by nakedmolerat on 26-Aug-2014 22:48 (47 replies)
Pages... 2 3 4


Vodafone TV multicast settings on pfSense?
Created by kenkeniff, last reply by kenkeniff on 27-Aug-2014 10:32 (182 replies)
Pages... 11 12 13


XtraHost - Closing
Created by achieveit, last reply by quickymart on 27-Aug-2014 18:57 (19 replies)
Pages... 2


Slingshots Front Up! Are applauding or sceptical?
Created by gnfb, last reply by gnfb on 26-Aug-2014 21:49 (19 replies)
Pages... 2


Another Gaming computer help question
Created by Lyderies, last reply by timmmay on 26-Aug-2014 18:06 (38 replies)
Pages... 2 3



Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.