I got a fine for $65 and I sent an email with a picture of the meter, explaining the situation and I get a letter the next day which didn't relate to the situation, clearly a standard first response letter which doesn't reflect the original complaint. So I called up to ask to speak to someone and was refused saying all responses must be in writing. I said, that my last response wasn't replied to in line with the complaint I raised and she said to write a complaint about that too. Hopeless.
Anyone know anyone at PESNZ that I can speak to directly as I feel they just intend to send these bulk responses until they can add fees to the existing fine regardless of the circumstances?
I don't mind paying for the parking I used, but $65 for being 1 hour over, when I couldn't have paid more if I wanted to, seems a little harsh.