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271 posts

Ultimate Geek
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Topic # 62382 5-Jun-2010 16:12 Send private message

How do the DSE online store handle warranty returns.   Can't find any details on the website about warranty returns from online store.   Can I go to my local store and they process it or do I have to contact the online store department?

Anybody have any experience with this before?

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3209 posts

Uber Geek
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  Reply # 338560 5-Jun-2010 16:24 Send private message

just walk into a local dse store with the product and receipt and you'll be sorted.




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Uber Geek
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  Reply # 338567 5-Jun-2010 16:57 Send private message

Totally agree. Dse is good like that:)

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Uber Geek
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  Reply # 338615 5-Jun-2010 19:42 Send private message

don't think youll get your postage back though.

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Uber Geek
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  Reply # 338618 5-Jun-2010 19:53 Send private message

No you will not get your postage back. But why would you? You are asking for a warranty repair/replace/refund. The only time you would get postage back is if the goods were faulty upon receipt, damaged, or just plain wrong.

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