This is my business phone. I need it, yet it is having serious battery issues, it will not work properly with exchange, it randomly freezes etc.
Expert Infotech want 3-4 weeks to service the phone. I explained my issue and that it has been officially acknowledged by LG but they still want to send it to their repair centre (understandable I guess).
I don't have a problem apart from 3-4 weeks without a phone, a very important phone at that.
The guy on the other end of the call seemed adamant that 3-4 weeks was perfectly acceptable, in fact I am sure he said it could go up to 6 weeks and he quoted that it was a reasonable time frame according to the consumer guarantee's act.
That got me thinking.
What do you think is a reasonable repair time? Keeping in mind that this phone arrived broken.