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833 posts

Ultimate Geek
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  Reply # 617570 30-Apr-2012 19:02 Send private message

They do have something for those users.....TV hehe

2391 posts

Uber Geek
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  Reply # 617576 30-Apr-2012 19:09 Send private message

jtbthatsme: They do have something for those users.....TV hehe


HAHA yea! And the PS3. 

487 posts

Ultimate Geek
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  Reply # 617598 30-Apr-2012 19:42 Send private message

Has the Quickflix app shown up for anyone of you peeps with a Samsung connected TV and/or an XBOX360?

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Uber Geek
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  Reply # 617605 30-Apr-2012 19:46 Send private message

I dont dare let my samsung tv see internet again as that seems to be what provokes it into doing the downloading and then installing cycle again. Just let it see the lan where I can be sure there are no updates for it available ;)

When I have another spare 20 mins when I dont want to use the TV I might give it a shot, but would need to start looking into something to firewall off everything but quickflix if I was to go ahead with it.




Richard rich.ms

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  Reply # 617611 30-Apr-2012 19:56 Send private message

urban: Has the Quickflix app shown up for anyone of you peeps with a Samsung connected TV and/or an XBOX360?
not out for xbox yet but supposed to be later in the year with xbox live somehow




HTPC AMD A4-5300 cpu, Gigabyte ga2fa75m-d3h motherboard, , 4GB DDR3 ram, onboard  graphics. Hauppuage HVR 3300 tuner,  Antec 2480B case, Windows 7 home premium 64 bit using media center

487 posts

Ultimate Geek
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  Reply # 617758 1-May-2012 01:56 Send private message

Gilco2:
urban: Has the Quickflix app shown up for anyone of you peeps with a Samsung connected TV and/or an XBOX360?
not out for xbox yet but supposed to be later in the year with xbox live somehow



Well according to Stuff, the Quickflix app is only available for GOLD members upon release.

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Uber Geek
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  Reply # 617768 1-May-2012 07:59 Send private message

its the same as netflix/hulu/vudu, any streaming app requires you to have an xbox gold membership.

out of quickflixs hands, but not a big deal IMO, why have an xbox and not get gold (you can usually get it on special, so only about $50 a year, big whoop).

176 posts

Master Geek


  Reply # 618104 1-May-2012 21:38 Send private message

Gah, quickflix just billed me $18.49 again for my second month....so much for the one-off joining fee, and 9.99 a month thereafter?

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Uber Geek
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  Reply # 618126 1-May-2012 22:18 Send private message

Vorbis: Gah, quickflix just billed me $18.49 again for my second month....so much for the one-off joining fee, and 9.99 a month thereafter?


Yes same! And they are so hard to get hold of to cancel too, honestly I'm very disappointed about the way they have chosen to go to market in NZ. Very half-arsed.

 

176 posts

Master Geek


  Reply # 618129 1-May-2012 22:22 Send private message

I flicked them an email, we'll see what happens.

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  Reply # 618131 1-May-2012 22:33 Send private message

Oh doh, the first month they only charged me $0.01 as a holding fee on the CC, so it's actually right.. false Alarm. Still going to cancel it though... all the good stuff is pay per view.

487 posts

Ultimate Geek
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  Reply # 618132 1-May-2012 22:34 Send private message

Vorbis: Gah, quickflix just billed me $18.49 again for my second month....so much for the one-off joining fee, and 9.99 a month thereafter?


Im afraid ive had a head full of these issues myself, I have politely informed them about lots of small issues regarding to their billing and site yet they have done nothing at all (that I know of). No one seems to take ownership of the issue.


Ie:
Anyone notice that they never got their 1c credit card check fee back within 5 days? I know its only 1c, but its the principle. Mine was never returned, so effectively I was over charged by 1c.

Notice how they've added a "$5 administration fee" to their adverts? We'll its only on ONE of their adverts, the one that cycles through on their main page and they have taken it out of the order process, so miss this advert? We'll your in for a shock.

Lots of people cant get through on their 0800 number. Some of their staff dont seem to even know about Quickflix NZ.

You MUST call to cancel your account, you cannot do it online (even better when their 0800 number isnt working).



The list goes on (it really does), im really guttered aswell since I so badly wanted a service like this to take off, but they really seem to be stabbing themselves in the foot at every opportunity.

I dont believe im a unresonable person and I challenge some one to prove me wrong, but how can any company continue to stuff this much up is beyond me, not to mention ignoring all the construtive feedback people have been putting forward.


I can only hope some one else will try and enter the market.

176 posts

Master Geek


  Reply # 618134 1-May-2012 22:37 Send private message

I also use quickflix exclusively through my ps3. You can't buy pay per view through ps3.

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Uber Geek
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  Reply # 618188 2-May-2012 07:51 Send private message

Vorbis: Gah, quickflix just billed me $18.49 again for my second month....so much for the one-off joining fee, and 9.99 a month thereafter?

I was only charged $9.99. You should definitely follow up with Quickflix.

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Uber Geek
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  Reply # 618205 2-May-2012 09:06 Send private message

ArcticSilver:
Anyone notice that they never got their 1c credit card check fee back within 5 days? I know its only 1c, but its the principle. Mine was never returned, so effectively I was over charged by 1c.


Are you for real?

May be a good idea to always check the terms & conditions of the service you are signining up for before clicking on that "accept the T&C" button.

Check, in section 2. Eligibility to be a Quickflix Member and Service User

When you become a Service User, we may validate your credit/debit card or PayPal account with a test transaction of 1 cent which will result in your available credit/debit being reduced by this amount. These funds are not held by Quickflix but by your card issuer. It can take up to 10 days for the validation amount to be re-adjusted on your credit/debit card account. The validation is required to ensure the credit/debit card is not being used fraudulently.

Call your bank if you feel ripped off about the 1cent

ArcticSilver:Notice how they've added a "$5 administration fee" to their adverts? We'll its only on ONE of their adverts, the one that cycles through on their main page and they have taken it out of the order process, so miss this advert? We'll your in for a shock.


Again check the T&C, administration fees apply. Sometimes they dont apply for free trials and promotional offers.

Miss the promotional advert? You pay the $5 administration fee. Whats wrong with this?

ArcticSilver:Lots of people cant get through on their 0800 number. Some of their staff dont seem to even know about Quickflix NZ.

You MUST call to cancel your account, you cannot do it online (even better when their 0800 number isnt working).

I called and did not have a problem. And as stated in the T&C that you accept when signing up, you agreed you need to call them if you want to cancel. I got through within a few minutes, and was even offered a second month free. I cancelled anyway due to the poor content. I can say far worse things about Sky and their callcentre.

ArcticSilver:The list goes on (it really does), im really guttered aswell since I so badly wanted a service like this to take off, but they really seem to be stabbing themselves in the foot at every opportunity.

I dont believe im a unresonable person and I challenge some one to prove me wrong, but how can any company continue to stuff this much up is beyond me, not to mention ignoring all the construtive feedback people have been putting forward.



My opinion. You being unreasonable. Half of your problems would have been solved if you just read the T&C before you signed up.

Give the guys a chance, they new in the market. And with time the service and everything will improve.

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