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Topic # 25254 16-Aug-2008 17:17 Send private message

I am having an issue when browsing NZ websites (international sites seem to be fine) where if I browse a page (say for example the GeekZone forums), wait 2 minutes or more, then try to browse to another page on the same site (eg; next forum page for that thread), the next page takes MINUTES to load! (but does eventually load without error).  If I stop and try re-clicking the link a few times it generally works straight away (or at least sooner).

I can reproduce this on multiple PCs on my network (but not all) but can't reproduce it outside the network.

One disturbing result of my testing is that I can't get IE to fault, only FF (tried v2 & v3)!

I've tried different DNS servers with zero difference in results.  I have also tried disabling all my FF addons as well as starting a brand new profile, also with no differences.

Another odd thing is that (on an affected PC) if for instance I navigate to another page in IE (after a 2 minute wait), then try the same in FF immediately, it works quickly first time every time.

It's almost like there's some timeout somewhere which 'looses' the cached copy of the website's DNS entry or something strange and then when it is 'refreshed' by another process FF starts working properly again.

Anyone have any brilliant suggestions??


[SOLUTION!]

1 Open a new tab, and enter: 'about:config'
2 Click "I'll be careful, I promise!"
3 Search for the value: 'network.http.keep-alive'
4 Change this value to 'False'
5 Restart FireFox

Solution found here.

This actually appears to be an issue on the web SERVER side in conjunction with FF (see this page for the technical details - it's under the section 'Firefox Slow Page Load - Solved')

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BDFL
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  Reply # 157446 16-Aug-2008 18:00 Send private message

Hmm. More information? Provider, have you ran any full antivirus and antispyware scan lately, disabled all and any FF plugin, etc?




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  Reply # 157447 16-Aug-2008 18:34 Send private message

Kinda related but a different issue, i've noticed geekzone forums to be a lot slower than usual recently, the page loads up to the free geekzone email banner and the subscribe form on the left (which is centred initially), and can sit there for up to a minute before loading the page. ISP is TC.

BDFL
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Reply # 157449 16-Aug-2008 18:44 Send private message

How's that now? Removed the Amazon links...






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  Reply # 157458 16-Aug-2008 21:06 Send private message

Ok, just to be completely sure that there were no software issues, I did a clean install of XP (SP3 Slipstreamed), only installed the network card driver & FF3... same issue.

I'm using X-Net, but I don't believe that this is an issue with my ISP.  This issue only occurs on 2 of the 3 machines on my network and doesn't occur with my brother's X-Net DSL connection.

Also still doesn't explain why the issue doesn't appear with IE.

No change since the amazon links were removed either.

I guess the only thing left is my network card drivers... just found an update so I'll try that now...

<Edit> Bugger, was looking at the wrong driver page, no updates available : (

PS. Even posting is an issue... I have to try a couple of times before it will succeed (or at least be faster than 1-3 min...)

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  Reply # 157472 16-Aug-2008 23:11 Send private message

What brand/model of router are you using?
Are any of the browsers set to use a proxy server?
Are the DNS settings correct in your router?
Did you try using the Xnet DNS server settings on the computer rather than using the router as a DNS repeater?

1) Try manually setting a free DNS server from overseas (just search google for one) and see if it makes a difference.

2) Try upgrading the firmware on your router if possible, and also try using another router to test if possible (maybe borrow your brothers for half an hour and plug it into your own line and put in your own details?)

3)To see if it's a DNS thing, clear your DNS cache by opening up a command line (Start>Run> cmd) and typing ipconfig/flushdns and pressing enter.

Then type ping www.geekzone.co.nz and see if it finds the IP address. Wait a minute and then run the ping again and see if it still has the IP address, and if it does then windows is caching your DNS lookups just fine.

4)It could be something weird with your router if FF is keeping connections to the server alive. Dont know enough about how IE/FF handle TCP connections to know if its possible that FF is keeping alive a TCP connection but your router times it out or something like that, although I would expect it to affect all websites if that was the case.






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  Reply # 157473 16-Aug-2008 23:12 Send private message

Eureka!!  I found the solution!! (updated the opening post).

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  Reply # 157474 16-Aug-2008 23:14 Send private message

Snap!

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  Reply # 157476 17-Aug-2008 00:37 Send private message

freitasm: How's that now? Removed the Amazon links...

Seems a lot snappier now, but it varies. If you hear no more from me, its running perfectly.

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