Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



1776 posts

Uber Geek
+1 received by user: 45

Trusted

Topic # 81057 7-Apr-2011 15:17 Send private message

I have a broken modem and need a user.ini backup of the modems settings to get the device connecting again. Telecom are impertinent at supporting there hardware if your no longer a Telecom customer.

Can anyone help?

The modem isn't connecting to the DSL service, it says DSL Type: UnKnown
instead of saying showtime.

Create new topic
384 posts

Ultimate Geek
+1 received by user: 2


  Reply # 456444 7-Apr-2011 15:52 Send private message





Support a locally made Linux based Operating System, try Linux Lite.
Download Linux Lite



1776 posts

Uber Geek
+1 received by user: 45

Trusted

  Reply # 456481 7-Apr-2011 17:06 Send private message

Nope, I'm on the LLU

I'm sure it's a config setting that is out the modem settings where adjusted via Telnet when it stopped working.

5985 posts

Uber Geek
+1 received by user: 120

Trusted
Subscriber

  Reply # 456515 7-Apr-2011 19:18 Send private message

Do a hard reset and get it back to factory. What did you adjust that you would think upset it.

Cyril



1776 posts

Uber Geek
+1 received by user: 45

Trusted

  Reply # 456523 7-Apr-2011 19:46 Send private message

Tried the hardreset and it didn't fix the modem.

I was trying to get g992.5_annex_m to work as the modem was only connecting with g992.5_annex_a

i did a xdsl command but selecting annex_a again doesn't fix it.

I'm just hoping that a backup of a user.ini can fix it and that someone would be willing to share it with me.

PM me with a link or an emailed attachment to [email protected] would be great.

I got a 2nd modem from trademe today and it's got the same connection issue as my original one.

Called telecom as they are the support agents for this hardware and they refused any help, saying that it would be remote help anyway, which wouldn't work as the modem can connect to dsl for to access the remote help.

They only support existing customers of this hardware and not the hardware.



1776 posts

Uber Geek
+1 received by user: 45

Trusted

  Reply # 457013 9-Apr-2011 14:30 Send private message

Turns out that my DSL line has died at the exchange, so I guess the hardreset will work, once Chorus and CallPlus get organised enough to fix my connection. CallPlus don't let Chorus access CallPlus hardware and CallPlus don't have tech support working on the weekend.

Thanks for all the help people.

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

Smoke billows from Auckland mall after "explosion" - Westfield West City
Created by freitasm, last reply by hio77 on 27-Feb-2015 19:33 (41 replies)
Pages... 2 3


Galaxy s6 announcement and owners thread
Created by Shoes2468, last reply by teamyoyo on 2-Mar-2015 23:41 (70 replies)
Pages... 3 4 5


Why does Lightbox have a suicide wish?
Created by dafman, last reply by KiwiNZ on 2-Mar-2015 21:37 (92 replies)
Pages... 5 6 7


Privacy concerns on returning faulty microSDXC
Created by dpw, last reply by networkn on 2-Mar-2015 15:39 (29 replies)
Pages... 2


Car Finance Help
Created by sep11guy, last reply by teamyoyo on 2-Mar-2015 23:36 (22 replies)
Pages... 2


HTC One M9 (2015) Announcement and Discussion
Created by Dingbatt, last reply by markl on 2-Mar-2015 23:13 (45 replies)
Pages... 2 3


Uber Taxi Rides - $10 off first ride.
Created by kiwijunglist, last reply by gzt on 1-Mar-2015 23:38 (18 replies)
Pages... 2


The Evil that is ISIS
Created by networkn, last reply by joker97 on 28-Feb-2015 22:47 (201 replies)
Pages... 12 13 14



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.