Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



1762 posts

Uber Geek
+1 received by user: 45

Trusted

Topic # 81057 7-Apr-2011 15:17 Send private message

I have a broken modem and need a user.ini backup of the modems settings to get the device connecting again. Telecom are impertinent at supporting there hardware if your no longer a Telecom customer.

Can anyone help?

The modem isn't connecting to the DSL service, it says DSL Type: UnKnown
instead of saying showtime.

Create new topic
384 posts

Ultimate Geek
+1 received by user: 2


  Reply # 456444 7-Apr-2011 15:52 Send private message





Support a locally made Linux based Operating System, try Linux Lite.
Download Linux Lite



1762 posts

Uber Geek
+1 received by user: 45

Trusted

  Reply # 456481 7-Apr-2011 17:06 Send private message

Nope, I'm on the LLU

I'm sure it's a config setting that is out the modem settings where adjusted via Telnet when it stopped working.

5914 posts

Uber Geek
+1 received by user: 85

Trusted
Subscriber

  Reply # 456515 7-Apr-2011 19:18 Send private message

Do a hard reset and get it back to factory. What did you adjust that you would think upset it.

Cyril



1762 posts

Uber Geek
+1 received by user: 45

Trusted

  Reply # 456523 7-Apr-2011 19:46 Send private message

Tried the hardreset and it didn't fix the modem.

I was trying to get g992.5_annex_m to work as the modem was only connecting with g992.5_annex_a

i did a xdsl command but selecting annex_a again doesn't fix it.

I'm just hoping that a backup of a user.ini can fix it and that someone would be willing to share it with me.

PM me with a link or an emailed attachment to [email protected] would be great.

I got a 2nd modem from trademe today and it's got the same connection issue as my original one.

Called telecom as they are the support agents for this hardware and they refused any help, saying that it would be remote help anyway, which wouldn't work as the modem can connect to dsl for to access the remote help.

They only support existing customers of this hardware and not the hardware.



1762 posts

Uber Geek
+1 received by user: 45

Trusted

  Reply # 457013 9-Apr-2011 14:30 Send private message

Turns out that my DSL line has died at the exchange, so I guess the hardreset will work, once Chorus and CallPlus get organised enough to fix my connection. CallPlus don't let Chorus access CallPlus hardware and CallPlus don't have tech support working on the weekend.

Thanks for all the help people.

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Lightbox press event release
Created by freitasm, last reply by Lightbox on 31-Jul-2014 19:26 (40 replies)
Pages... 2 3


New Mobile plans coming?
Created by nunasdream, last reply by old3eyes on 31-Jul-2014 19:07 (73 replies)
Pages... 3 4 5


Checking UHF aerial is working
Created by OnceBitten, last reply by B1GGLZ on 28-Jul-2014 21:49 (21 replies)
Pages... 2


Does acupuncture work?
Created by timmmay, last reply by timmmay on 31-Jul-2014 19:15 (41 replies)
Pages... 2 3


2010 Honda Jazz, Suzuki Swift - which has higher maintenance cost?
Created by joker97, last reply by jonathan18 on 31-Jul-2014 10:47 (76 replies)
Pages... 4 5 6


2 x PS4s to give away. Geekzone members only.
Created by BigPipeNZ, last reply by bjorn on 31-Jul-2014 15:43 (72 replies)
Pages... 3 4 5


Hierarchy of a mistake: Gerry Brownlee
Created by joker97, last reply by DonGould on 29-Jul-2014 21:57 (93 replies)
Pages... 5 6 7


VF, why you lie to me?
Created by kenkeniff, last reply by Handle9 on 31-Jul-2014 18:53 (68 replies)
Pages... 3 4 5



Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.