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260 posts

Ultimate Geek


Topic # 101610 4-May-2012 16:54 Send private message

Hi team. Not too sure where to post this. I have a SanDisk Cruzer Fit 8GB USB storage device.
When I plug it in it shows I have 450 megs of space. No matter what I do, I can't see / find any data on it. I have tried to format it and also tried 2 other pc's, same result. Any ideas ? Thanks.

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  Reply # 619671 4-May-2012 16:57 Send private message

Perhaps a fake product?







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Ultimate Geek


  Reply # 619675 4-May-2012 17:02 Send private message

No its the real deal. Sorry I should have said, its not the first plug in. It has shown 8 Gb in the past. It did have approx 6 gb in use and then I cleared all that off. It sat on my desk for a couple of weeks and now has this problem. 

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  Reply # 619682 4-May-2012 17:07 Send private message

Have you tried the HP USB format tool on this drive?
Search for a name something like HPUSBFW*.zip or HPUSBFW*.exe

It performs a low level format, while the regular windows format might simply trust the information presented to it from the drive.





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  Reply # 619696 4-May-2012 17:32 Send private message

if it's functioning probably has hidden files

right click on the drive and click properties and see how many files are present

if no files present go to my computer right click select manage go to storage, disk management and quickformat fat32 (dont format the wrong drive)




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  Reply # 619697 4-May-2012 17:32 Send private message

failing that yeah use the suggested 3rd party tool




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  Reply # 619743 4-May-2012 18:50 Send private message

Thanks joker97, it has a partition (!). How do I remove it.

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  Reply # 619749 4-May-2012 19:05 Send private message

Open Control Panel | Administrative Tools | Computer Management | Disk Management and select the disk/partition to remove. Make sure you select the correct one, otherwise you might end up with a dead system.

Remember to always have a backup!




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  Reply # 619912 5-May-2012 00:12 Send private message

slliwgd: Thanks joker97, it has a partition (!). How do I remove it.


Wouldn't a USB drive normally have a partition?
In other words, the USB is setup as USB-HDD.

Unless it's superfloppy format ... or perhaps even USB-ZIP (emulating a ZIP drive with partition 4?).

Some info on USB-HDD and USB-ZIP formats here:
http://www.syslinux.org/doc/usbkey.txt

I had another look at the HPUSBFW.exe

You can extract HPUSBFW.exe from sp55500.exe which can be downloaded from the HP web site.

Just extract the files - don't update your BIOS.... don't worry, you will get an option to extract the files to c:\SWsetup\sp55500 and can exit before it attempts to install to BIOS.

Or just unpack as follows (assuming you downloaded sp55500.exe to C:\Temp )

C:\Temp>sp55500.exe -e -f C:\Temp\sp55500 -s

Then run HPUSBFW.exe to format the USB.

If HPUSBFW.exe complains that you need to be administrator under Win7, then start a command prompt using "Run as administrator" then run HPUSBFW.exe from the command prompt.





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