OK - Once again I've nicely offered to help a local sort out a small issue (Install Office 2010 on her laptop and set up her email) and it's turned into a drama...

Setup of office went ok...

Turning to Outlook...

I've set up the pop account (pop.vodafone.co.nz & smtp.vodafone.co.nz) - entered her username, password and so on - Outlook does the test... no problem... Awesome right? Er... No...

This install sends emails - not a problem. But it will not receive. It says that it is checking email, there are no errors but we get no emails... Strange.

I've checked that the send and receive is working correctly (you know where you can check what the send and receive does), I've reinstalled the account, I've disabled the Anti-Virus (Avast) and I've installed all the updates from Windows Update...

So - Any suggestions... I'm kinda looking (yet again) like an idiot... A befuddled idiot!