Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
Buying anything on Amazon? Please use the Geekzone Amazon aff link.




138 posts

Master Geek
+1 received by user: 53


Topic # 107760 19-Aug-2012 11:50 Send private message

OK - Once again I've nicely offered to help a local sort out a small issue (Install Office 2010 on her laptop and set up her email) and it's turned into a drama...

Setup of office went ok...

Turning to Outlook...

I've set up the pop account (pop.vodafone.co.nz & smtp.vodafone.co.nz) - entered her username, password and so on - Outlook does the test... no problem... Awesome right? Er... No...

This install sends emails - not a problem. But it will not receive. It says that it is checking email, there are no errors but we get no emails... Strange.

I've checked that the send and receive is working correctly (you know where you can check what the send and receive does), I've reinstalled the account, I've disabled the Anti-Virus (Avast) and I've installed all the updates from Windows Update...

So - Any suggestions... I'm kinda looking (yet again) like an idiot... A befuddled idiot!

Create new topic
BDFL
50190 posts

Uber Geek
+1 received by user: 4743

Administrator
Trusted
Geekzone
Subscriber

  Reply # 674208 19-Aug-2012 11:55 Send private message

It shouldn't make any difference, but tried pop3.vodafone.co.nz instead (although both resolve to the same server IP)?




BDFL
50190 posts

Uber Geek
+1 received by user: 4743

Administrator
Trusted
Geekzone
Subscriber

  Reply # 674209 19-Aug-2012 11:56 Send private message

Also, check this video:







7427 posts

Uber Geek
+1 received by user: 953

Trusted
Subscriber

  Reply # 674211 19-Aug-2012 11:58 Send private message

Check your Antivirus email settings perhaps?

BDFL
50190 posts

Uber Geek
+1 received by user: 4743

Administrator
Trusted
Geekzone
Subscriber

  Reply # 674213 19-Aug-2012 12:10 Send private message

Talking about Avast... It will proxy your email connections to run a scan on every email sent/received. Disabled Avast COMPLETELY and test again.




1824 posts

Uber Geek
+1 received by user: 116


  Reply # 674214 19-Aug-2012 12:12 Send private message

Hi Dave,

I've set up Office 2010 on two computers in the last week or so with no problems at all.  Both had Xtra and Windows Live accounts. It all went smoothly though I did import the .pst files from the old machines which both had been using Office 2003.  Perhaps this might help if there is an old .pst file to use.




Nokia N9
Nokia E7
HP Touchpad
Dell Inspiron 14z i5

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

Netflix officialy launching in NZ in March
Created by jarj, last reply by tdgeek on 21-Nov-2014 19:08 (97 replies)
Pages... 5 6 7


Click Monday Deals
Created by mrtoken, last reply by Krishant007 on 24-Nov-2014 17:11 (25 replies)
Pages... 2


Gull Employment Dispute.
Created by networkn, last reply by richms on 25-Nov-2014 13:35 (104 replies)
Pages... 5 6 7


The Warehouse pulling R18 games and DVD's
Created by semigeek, last reply by richms on 25-Nov-2014 13:33 (34 replies)
Pages... 2 3


Current Netflix payment method as of Nov 14 - Cant pay
Created by andynz, last reply by Kiwipixter on 25-Nov-2014 10:45 (33 replies)
Pages... 2 3


Voda VDSL, Horrid offnet performance.
Created by TimA, last reply by Demeter on 25-Nov-2014 11:49 (28 replies)
Pages... 2


SEO spammers
Created by freitasm, last reply by jamesrt on 24-Nov-2014 16:09 (25 replies)
Pages... 2


SSD hard drive in aging HTPC disappointingly slow
Created by watman, last reply by joker97 on 23-Nov-2014 22:02 (20 replies)
Pages... 2



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.