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345 posts

Ultimate Geek


Topic # 109698 25-Sep-2012 14:45 Send private message

Hi, wonder if anyone can help ? I'm using (or trying to use) both Twonky 7 and Twonky 6, to shift files from my Panasonic DVD recorder to PC.
Two main problems, first seeing the recorder.  This initially worked in T7 but after a while it wasn't there or there only sometimes.
T6 so far seems more stable.  To copy the files I right click the name and choose Save Link As.

Sometimes  '.htm' is added to the 'Save Link As' filename and you end up with a zero byte file. Other times that doesn't happen and you can transfer the whole file. (Although if it's DTCP protected it won't play.)

T6 was OK to start with, but then like T7 started adding .htm.  I rebooted and the next attempt DID transfer a file OK.

I'm trying to find out what causes the difference, and if you can lock in some means to stop the 'htm' being added ?  I realise 'Save Link As' may be meant to save shortcut only, but there's no 'Save As', and why does it work one time and not the next?

Any help appreciated, thanks.




Cheers - Kirk

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1 post

Wannabe Geek


  Reply # 691975 27-Sep-2012 04:10 Send private message

Greetings,

Interesting problem you are experiencing and we would like to understand your problem more thoroughly.

As such, we would like to invite you to our Community Forum where you can collaborate further with our Support Team on it as well as gurus and power users of Twonky products.

You’ll also find a wide variety of help discussions from our user base involving our latest products as well as legacy ones.

Please visit our Community Forum to register via  http://community.twonky.com/twonky

Thanks for your interest in our Twonky products.

Best Regards

The Twonky Team

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