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922 posts

Ultimate Geek
+1 received by user: 14


Topic # 110542 11-Oct-2012 09:08 Send private message

Hi guys,

Im trying to salvage a word doc for a friend but no joy so far. Am getting the following message with MS Word which is one I haven't seen before




I've tried:

  • MS Word "Open & Repair"
  • MS word "Recover text from any file"
  • Opening with Word, Wordpad, Notepad & Acrobat, Chrome, Open Office
  • Restore previous versions
  • Convert to pdf
  • Opening with Office.com and Google docs
  • Searching for the error "> expected" with no joy
  • Swearing at the computer


Where yould you suggest I go from here? I can pm someone the doc itself if that might help?

Thanks!

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790 posts

Ultimate Geek
+1 received by user: 152


  Reply # 699497 11-Oct-2012 09:38 Send private message

Try changing the suffix from .docx to .zip. Then open it like a compressed file, this will let you see the component xtml files which you might be able to do something with.

1684 posts

Uber Geek
+1 received by user: 129


  Reply # 699503 11-Oct-2012 09:45 Send private message

Try this,

Change the file extension to .zip, and if possible open it

then open the document.xml file inside the zip archive, this should have the text of you document, ( it may have a whole lot of other junk you will need to dump, but a copy and paster job is much more fun than a retype

Edit: D'oh snap +1



922 posts

Ultimate Geek
+1 received by user: 14


  Reply # 699505 11-Oct-2012 09:51 Send private message

Thanks guys. Tried that but when i get to the xml file mentioned in the error message I get a "file failed CRC check" error within IZArc (my zip program). Other xml files within the doc will open but not that one...

1684 posts

Uber Geek
+1 received by user: 129


  Reply # 699511 11-Oct-2012 10:01 Send private message

Asmodeus: Thanks guys. Tried that but when i get to the xml file mentioned in the error message I get a "file failed CRC check" error within IZArc (my zip program). Other xml files within the doc will open but not that one...


Rather than using IZarc, try opening using windows explorer, ie "open with" windows explorer, and go from there, 

It might help , but it sounds like the document.xml file could be stuffed, 

Time to go back to the most recent backup......



922 posts

Ultimate Geek
+1 received by user: 14


  Reply # 699517 11-Oct-2012 10:05 Send private message

Tried that but get a "Cannot open file is invalid" error before I even get to any xml docs.

My friend doesn't have backups I don't think as she was using the doc on a memory stick and has no other copies.......

D'oh!

GDM

27 posts

Geek


  Reply # 699525 11-Oct-2012 10:12 Send private message

Have you tried opening it with a text editor such as notepad?
Otherwise download a hex editor such as this: http://www.chmaas.handshake.de/delphi/freeware/xvi32/xvi32.htm. This type of base level editor may ignore file corruption errors and let you copy the data out - you will need to do a fair bit of editing though.

If you keep getting file corruption errors with these then you will probably need a professional file recovery program - at cost...


gzt

4602 posts

Uber Geek
+1 received by user: 244

Subscriber

  Reply # 699526 11-Oct-2012 10:13 Send private message

Asmodeus: Thanks guys. Tried that but when i get to the xml file mentioned in the error message I get a "file failed CRC check" error within IZArc (my zip program). Other xml files within the doc will open but not that one...

First get the earliest copy of the file (before all the fix attempts) and start again with that one using the zip method above.

All archive utilities have an option to extract a file without using a crc check. Find out how to use that option for your archiver.

After you extract the file using that option - the corruption may not even be in the body or may be as small as a single character or it may be really really horrible, but open it with chrome and internet explorer and notepad and see how it looks.

Perhaps after this if it is not really bad you could repack the archive and see if Word will deal with it for you from there.



922 posts

Ultimate Geek
+1 received by user: 14


  Reply # 699532 11-Oct-2012 10:20 Send private message

Tried the hex editor and no joy, just garbled junk

The file she has sent me is only 4kb which makes me think that the data is simply gone, corrupt or not. The file should be a fair bit bigger as it is supposed to have a whole assignment on it.

Thanks for the help but it looks like this one will be chalked up as a lesson to keep backups of important docs on our hard drive and online!

gzt

4602 posts

Uber Geek
+1 received by user: 244

Subscriber

  Reply # 699538 11-Oct-2012 10:27 Send private message

Good idea to check her machine for temporary copies and parts of the archive.

Editing on a flash drive is not a great idea.

Many operating systems flush data so users do not have to think about this but the only safe way is to eject/stop the device using operating system functionality before removing it from the machine.

I'm sure disasters are common in this area.

1684 posts

Uber Geek
+1 received by user: 129


  Reply # 699542 11-Oct-2012 10:29 Send private message

Asmodeus: 
The file she has sent me is only 4kb which makes me think that the data is simply gone, 


As they say, "Well there is your problem"  I just saved a blank page in Word and it generated a 13Kb file, 

I think it is safe to say there is nothing in this document......



922 posts

Ultimate Geek
+1 received by user: 14


  Reply # 699600 11-Oct-2012 11:42 Send private message

Murphy's Law wins! Flawless Victory!

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