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563 posts

Ultimate Geek
+1 received by user: 60


  Reply # 723568 27-Nov-2012 12:21 Send private message

Right that's interesting, are you guys using the US or AU servers? I've been with Crashplan for a couple of years so I have 380GB on their US servers, I wish they offered a migration path to AU.

121 posts

Master Geek
+1 received by user: 4


  Reply # 723746 27-Nov-2012 17:40 Send private message

meesham: Right that's interesting, are you guys using the US or AU servers? I've been with Crashplan for a couple of years so I have 380GB on their US servers, I wish they offered a migration path to AU.


As a new signup mine is going to AU. 

Just looked at https://www.crashplan.com/consumer/au/store.vtl and it looks like NZ can do hard drive seed and restore.. AU$150 is quite a lot though... Would you have to re-seed the whole 380GB or is that including all your old files?

563 posts

Ultimate Geek
+1 received by user: 60


  Reply # 723756 27-Nov-2012 17:55 Send private message

mattgreen:
As a new signup mine is going to AU. 

Just looked at https://www.crashplan.com/consumer/au/store.vtl and it looks like NZ can do hard drive seed and restore.. AU$150 is quite a lot though... Would you have to re-seed the whole 380GB or is that including all your old files?


Right that might explain the speed difference, I'm actually considering looking at other online backup providers but the choices are limited for the amount I want to store that's not super expensive - and CP running on Linux is an added bonus. I'm currently looking around and will do some speed tests when I find some decent alternatives, Bitcasa looks interesting but the lack of information about data encryption and who holds the keys concerns me.

Unfortunately I'd need to reseed the entire thing as 340GB of it is family photos and video, it's amazing how much it's grown since we had a child :)

7471 posts

Uber Geek
+1 received by user: 418


  Reply # 723791 27-Nov-2012 18:43 Send private message

meesham: Has anyone else noticed a big drop in speed in the past week? I'm lucky to get 200Kb/s now, I used to get around 700-800. I'm just wondering if the influx of new customers is causing some performance problems.


There have been people complaining on their facebook page about it. My connection is very slow. It has only uploaded about 1.8 GB in about 12 hours total of uploading.

1861 posts

Uber Geek
+1 received by user: 248


  Reply # 723793 27-Nov-2012 18:51 Send private message

meesham: Right that's interesting, are you guys using the US or AU servers? I've been with Crashplan for a couple of years so I have 380GB on their US servers, I wish they offered a migration path to AU.


Somehow mine ended up with 2 of my computers on the AU server but one on the US server even though they were all setup with the same key\account. I think the US one had crashplan installed ages ago to test it briefly so it was still on the US server - to change it I had to enter the crashplan console and do "guid new" then re-enter account details.

So I guess that's one possible "migration path" but you have to re-sync all data... not really a migration as such and not practical for large amounts of data; but anybody know if the US server data is left on the US servers when you do this? An option could be to archive all existing data and rely on the US servers for backups of it all, then going forward use AU servers?

7471 posts

Uber Geek
+1 received by user: 418


  Reply # 723900 27-Nov-2012 22:43 Send private message

I don't think crashplan is going to be usable for me as an offsite backup solution. It is still saying that it is going to take 3.5 months to transfer 180GB of data. That is far too slow. I think it is possibly slow because it is going to an overseas server in Oz. Possibly it would be faster if it was going to a NZ server.

121 posts

Master Geek
+1 received by user: 4


  Reply # 723902 27-Nov-2012 22:56 Send private message

mattwnz: I don't think crashplan is going to be usable for me as an offsite backup solution. It is still saying that it is going to take 3.5 months to transfer 180GB of data. That is far too slow. I think it is possibly slow because it is going to an overseas server in Oz. Possibly it would be faster if it was going to a NZ server.


Are you on UFB or VDSL? If you're on ADSL you really need to start with smaller amounts of data or use their hard drive seed option - i.e. you fill the HDD and post it to them. 

7471 posts

Uber Geek
+1 received by user: 418


  Reply # 723910 27-Nov-2012 23:07 Send private message

mattgreen:
mattwnz: I don't think crashplan is going to be usable for me as an offsite backup solution. It is still saying that it is going to take 3.5 months to transfer 180GB of data. That is far too slow. I think it is possibly slow because it is going to an overseas server in Oz. Possibly it would be faster if it was going to a NZ server.


Are you on UFB or VDSL? If you're on ADSL you really need to start with smaller amounts of data or use their hard drive seed option - i.e. you fill the HDD and post it to them. 


Thanks, it is ADSL.  It doesn't look like the seed service is available to NZ, as their website under Seed service says


Where is this offer available? 50 US States, all overseas US Armed Forces POs and Australia.

It also doesn't mention cost of the service, just that it is extra.

If I was going down that route and they did provide that service in NZ, then it is probably a cheaper and easier option just for me to buy a portable 2TB drive and store it encypted in my PO box or with a family member, and then update it it every few weeks. I can then also backup all me data. I will probably just let crashplan slowly upload my data over the months, as the data transfer isn't costing me anything anyway. But it isn't going to be a true offsite backup solution for all my data.

1861 posts

Uber Geek
+1 received by user: 248


  Reply # 723914 27-Nov-2012 23:29 Send private message

Works beautifully with VDSL. As others have observed to the AU servers I'm having little trouble getting pretty close to saturating my upstream at 9Mbps+. initial folder I chose of ~10GB looks like it'll take less than 2.5 hours, 6GB of it done already.

2136 posts

Uber Geek
+1 received by user: 43


  Reply # 723920 27-Nov-2012 23:37 Send private message

I'm using CashPlanPro to the Aus server/s and on our 50mbps fibre upload connection speeds seemed OK.
Was doing a test yesterday and it uploaded almost 3GB in about 45 mins.




121 posts

Master Geek
+1 received by user: 4


  Reply # 723924 28-Nov-2012 00:39 Send private message

mattwnz:
mattgreen:
mattwnz: I don't think crashplan is going to be usable for me as an offsite backup solution. It is still saying that it is going to take 3.5 months to transfer 180GB of data. That is far too slow. I think it is possibly slow because it is going to an overseas server in Oz. Possibly it would be faster if it was going to a NZ server.


Are you on UFB or VDSL? If you're on ADSL you really need to start with smaller amounts of data or use their hard drive seed option - i.e. you fill the HDD and post it to them. 


Thanks, it is ADSL.  It doesn't look like the seed service is available to NZ, as their website under Seed service says


Where is this offer available? 50 US States, all overseas US Armed Forces POs and Australia.

It also doesn't mention cost of the service, just that it is extra.

If I was going down that route and they did provide that service in NZ, then it is probably a cheaper and easier option just for me to buy a portable 2TB drive and store it encypted in my PO box or with a family member, and then update it it every few weeks. I can then also backup all me data. I will probably just let crashplan slowly upload my data over the months, as the data transfer isn't costing me anything anyway. But it isn't going to be a true offsite backup solution for all my data.


Yeah ADSL is going to be slow.. 1Mbps upload speed will take forever to do that initial seed. On the other hand you only have to do it once...

I believe you can just use the free CP to backup to a friend which you seed on your own external hard drive.

It goes something like this... You buy an external HDD.. Initial backup to it. Disconnect from your CP. Sneakernet the HDD over and mount to your friend's PC which is also running CP. From there on you only upload the delta's (changes) to them so ADSL won't be too bad. 

Google around and you might find an exact how-to. It would be a much easier option than updating an external drive.. Really you need two drives so you don't have to make multiple trips to update your backup drive. 

121 posts

Master Geek
+1 received by user: 4


  Reply # 723936 28-Nov-2012 01:23 Send private message

Oh.. and just because I happen to be awake... Two PCs backing up to Crashplan AU right now.. This is what my Fritz!Box is showing :)


2095 posts

Uber Geek
+1 received by user: 125

Trusted

  Reply # 723950 28-Nov-2012 06:30 Send private message

Do what mattgreen suggested. At least while your initial online backup is completing.





Previously known as psycik

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  Reply # 723965 28-Nov-2012 08:01 Send private message

mattwnz: I have had mine going for over 6 hours and it has only backed up 60MB of files although it is using 200MB of space on the server.


Usually we upload from the Geekzone server very fast - as in 100GB in about six hours. I'd say your connection is limiting it somehow - the ISP, the router, using wireless instead of ethernet, speed configuration in the Crashplan client, etc...








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