I have a compaq computer about 4 years old and earlier this year it kept on 'crashing' - anywhere from 1-2 times a week to 1-2 times a day. Everytime it did this I had to hold the power button on for 5 seconds and the computer would turn off, then I had to turn it on and start again..... however one time I did this it wouldn't turn back on - came up with an error like 'couldn't find windows'.... or something like that.
I took it to a company in Chch and explained the problem to them and they said that me turning it off all the time was not a good thing to do, as it would have contributed to the problem...
I told them I couldn't use the PC unless I turned it off then on again.
Anyway they fixed it and said they had to completely re-install windows and re-configure? the computer with our files / folders on.
One thing they did is install NOD32 anti virus (we had Norton 360) - which now seems to have expired now for some reason.
Now we have moved up to Auckland - and the problem is happening again.... it crashed twice already today!!
I will probably have to take it to get fixed again, but does anyone know what the problem could be - so I can inform the IT company what they could look for?? (potentially save a few $$)
I am running Windows Vista Home Premium if that helps.
1- can I just re-install Norton 360? (will I be able to do this???
2- can anyone recommend a good PC repair place on Aucklands North Shore?
Thanks in advance!