Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



1205 posts

Uber Geek


Topic # 104650 19-Jun-2012 16:40 Send private message

My sister has a Lumia 710 on XT. She used to be able to send pxt's but over the last few days has been unable to.  She tries to send one and a few moments later she get a message saying unable to send try again.

Any ideas?




HTC One
Nokia N9
Nokia E7
HP Touchpad
Dell Inspiron 14z i5

Create new topic
BDFL
43727 posts

Uber Geek

Administrator
Trusted
Geekzone
Subscriber

  Reply # 643286 19-Jun-2012 16:44 Send private message

Did she insert a different SIM card on her handset? Have you tried using the Network Setup tool to manually enter the Telecom APN and MMS settings?

Once you have done that, send a message to her own phone to see if it's sending/receiving.






1205 posts

Uber Geek


  Reply # 643294 19-Jun-2012 17:00 Send private message

Have asked the question.  She is remote from my location so doing all this by remote control.  Have sent a Pic to see what happens.

How hard is it to explain how to go in and check/set network settings?  What should they be, are they the same for any type of phone, i.e. can I give the settings off my E7?




HTC One
Nokia N9
Nokia E7
HP Touchpad
Dell Inspiron 14z i5

BDFL
43727 posts

Uber Geek

Administrator
Trusted
Geekzone
Subscriber

  Reply # 643303 19-Jun-2012 17:12 Send private message

First of all, make sure Data Connection is ON - Settings | Mobile Network. If Data Connection is OFF then MMS won't work.

If Data Connection is ON, then open Network Setup app after installing. It should automatically load the Telecom settings and all should work without her having to enter anything.






1205 posts

Uber Geek


  Reply # 643319 19-Jun-2012 17:49 Send private message

Looks like she cannot receive pxts either, getting her to check the Data Connection setting.




HTC One
Nokia N9
Nokia E7
HP Touchpad
Dell Inspiron 14z i5



1205 posts

Uber Geek


  Reply # 643324 19-Jun-2012 18:03 Send private message

The Data Connection is On, getting her to switch phone off then back on.




HTC One
Nokia N9
Nokia E7
HP Touchpad
Dell Inspiron 14z i5



1205 posts

Uber Geek


  Reply # 643350 19-Jun-2012 18:27 Send private message

The network set up app you mention, does that need to be installed or is it already on the phone?




HTC One
Nokia N9
Nokia E7
HP Touchpad
Dell Inspiron 14z i5

BDFL
43727 posts

Uber Geek

Administrator
Trusted
Geekzone
Subscriber

  Reply # 643356 19-Jun-2012 18:29 Send private message

You have to download it from Marketplace, under the Nokia Apps.






1205 posts

Uber Geek


  Reply # 643384 19-Jun-2012 19:07 Send private message

Thanks Mauricio,

Installing and running the Network Setup app did the trick.  Still not sure why she ended up having to do this as she hasn't changed sims.  Obviously the setup got corrupted some how.

Thanks for the help. Smile




HTC One
Nokia N9
Nokia E7
HP Touchpad
Dell Inspiron 14z i5

Create new topic
Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when new jobs are posted to our jobs board:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Xbox One
Created by DjShadow, last reply by merve0o0 on 22-May-2013 18:27 (37 replies)
Pages... 2 3


Cannabis is illegal yet we have really strong 'legal highs' ?
Created by qwerty7, last reply by P1n3apqlExpr3ss on 22-May-2013 21:44 (59 replies)
Pages... 2 3 4


A new project coming to Geekzone
Created by freitasm, last reply by networkn on 22-May-2013 23:26 (246 replies)
Pages... 15 16 17


"FaceTrade" - My Trademe competitor
Created by bnolan, last reply by gnfb on 22-May-2013 22:21 (17 replies)
Pages... 2


Changeover issue: dial up
Created by Zigg, last reply by robjg63 on 21-May-2013 22:02 (17 replies)
Pages... 2


HTC One (2013) owners' discussion
Created by Dingbatt, last reply by psychrn on 22-May-2013 23:46 (1532 replies)
Pages... 101 102 103


"igov" online passport renewals
Created by Linuxluver, last reply by profrink on 22-May-2013 22:22 (29 replies)
Pages... 2


Orcon, Is this for real or a scam??
Created by old3eyes, last reply by DarthKermit on 22-May-2013 19:12 (29 replies)
Pages... 2



Geekzone Jobs »
Most recent NZ jobs in technology:

Intermediate Project Manager
Posted 22-May-2013 22:27

Project Manager - Data Centre
Posted 22-May-2013 22:27

Senior Embedded Software Engineer
Posted 22-May-2013 22:27

Senior Business Analyst
Posted 22-May-2013 22:27

Systems Support Administrator
Posted 22-May-2013 19:27

Senior Technical Business Analyst
Posted 22-May-2013 19:27

Network Reporting Engineer
Posted 22-May-2013 19:27


Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.