Join us in Wellington 4th December and Auckland 27th November
Want to help us test an ads-free Geekzone? Register for webpass now

Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

17 posts


Topic # 114213 12-Feb-2013 12:33 Send private message

Alright, so I tried to install the windows 7.8 update via Zune and it kept saying my phone was up to date, I tried the disconnect trick also and that didn't work. Me being me, the impatient one, I tried to use third-party software to do it, it was working and then it seemed like it froze, I waited five minutes and nothing changed. So I unplugged the phone to turn it on and now it's bricked, I think. I'm un sure as to address it in the correct term. But it keeps coming up with the picture on it saying not to disconnect it from the PC. OR, when I hold down the power button and release it, it vibrates. Every 5 minutes it vibrates by itself.


Also, I've tried a hard AND soft reset and nothing's worked. I don't know what to do.

Create new topic
252 posts

Ultimate Geek
+1 received by user: 29

Spark NZ

  Reply # 760031 12-Feb-2013 12:55 Send private message

If you have tried a factory reset, then take it into place of purchase with receipt so it can be sent to the repair center for software re flash/recover.  There maybe a software reload charge if it's deemed a cause by your actions. 

124 posts

Master Geek
+1 received by user: 10

  Reply # 762140 14-Feb-2013 11:31 Send private message

If it's displaying do not disconnect from PC, does Zune see the phone? If so does a restore work from there?

I've had similar issues a couple of times when it seems to have died(nothing to do with updates). Solution was put it on wall charger(USB was causing the issue) for a while (hour or so) and it started up by itself. Sounds like a different problem but might be worth a try.

You can do factory reset you can do by holding volume down, power and camera buttons until it vibrates.

Create new topic

Twitter & Pushbullet »
Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

Follow us to receive updates on your mobile device or browser via Pushbullet:

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.